The service was good. The wait was NOT. My appointment was at 10:30 pm. The service was completed at 1:30 pm!
7/31/2024
Craig S. VERIFIED CUSTOMER
Your team was friendly and prompt getting my service done thank you
7/30/2024
Mubassir S. VERIFIED CUSTOMER
The overall service was really good and outstanding. I really liked the timeliness and real time updates on my car service.
7/30/2024
Cheryl P. VERIFIED CUSTOMER
No complaints about service advisor. Service itself was terrible, didn’t get the drain plug wasn’t tightened and oil leaked out all over my garage. They fixed a tire without my approval, luckily they did not charge me. Wait times are still ridiculous.
7/30/2024
Samuel F. VERIFIED CUSTOMER
Keep up the good work!
7/30/2024
Daniel R. VERIFIED CUSTOMER
Tech videos need sound so I know what they are showing me.
7/30/2024
Debbie R. VERIFIED CUSTOMER
Very friendly and knowledgeable. The hardest part about the whole experience was having to wait 3 hours for a oil change!
7/30/2024
Joann B. VERIFIED CUSTOMER
Zach was both professional and warm. I wouldn't have hesitated to ask any questions.
I felt he would do all he could for me.
7/30/2024
Shelley M. VERIFIED CUSTOMER
Had to wait a week for an appointment. At appointment time, had to ask why I was there even though completed info online. Routine vehicle service took 3 hours. Unacceptable.
7/30/2024
Joel A. VERIFIED CUSTOMER
The work done by the technician was fine. I just have trouble understanding why an oil change and tire rotation takes 2.5 hours at your dealership. I’ll be looking for someplace else to get this work done.
7/30/2024
Barbara B. VERIFIED CUSTOMER
Very pleased with your service personnel completely!! From scheduling our appointment, to letting us arrive late, since traveling, and Eric was super friendly, knew what he was doing, and explained everything. Would give him an A+!!!???? And a BIG THANK YOU TO EVERYONE!! Would highly recommend your Dealership! When we arrived in Boone, our niece had a Camry in her garage with your name on it, and agreed with everything I had told her!!????????
7/30/2024
Dan T. VERIFIED CUSTOMER
Very helpful, friendly and highly recommended!
7/30/2024
Nathan D. VERIFIED CUSTOMER
I appreciate the courtesy shuttle.
7/30/2024
Douglas M. VERIFIED CUSTOMER
Very happy with the service.
7/30/2024
Peggy W. VERIFIED CUSTOMER
Korie was awesome but I really want to speak to someone about some issue with my car. I did feel like I was being put off though. Never did get to talk to anyone.????
7/30/2024
Jo J. VERIFIED CUSTOMER
Wait was way too long for a simple diagnosis. Repair prices were outrageous. Wasted $200. Information given was questionable. Very disappointed.
7/29/2024
Kevin K. VERIFIED CUSTOMER
Erik was wonderful. Was very concerned with my problems and addressed them quickly! Very professional, I will recommend Wilson Toyota to anyone who needs service with their Toyota. Thank you for getting me back on the road!
7/28/2024
Steven V. VERIFIED CUSTOMER
Sure I was okay with the service, not to happy with how much it cost but it's whatever.
7/27/2024
Kimberely K. VERIFIED CUSTOMER
2 hour wait for an oil change is unexpected and unacceptable (this does not include the additional time as I was early and that's on me for being prompt).