Logan did a fine job checking me in and keeping me posted.
But, for an oil change, tire rotation and check out a rattle under the car, which was attributed to the exhaust system.
I think 3 hours is a little excessive.
I reported the same thing the last time I was there!
I appears nothing is done with the surveys.
PLEASE DO NOT ASK ME TO ANSWER ANOTHER ONE EVER AGAIN!!!!!!
5/21/2024
Marjean C. VERIFIED CUSTOMER
Our family has been a Toyota family for years. We have driven our vehicles well over200000 miles. So I was very disappointed that my 2017 rav4 with only 22000 miles needed repairs that will cost me 5000-6000.
5/21/2024
Mindy B. VERIFIED CUSTOMER
The work was fine but the amount of time it took was way too long. About 2.75 hours I waited. A customer should never have to wait that long when the approximate time that was given was an hour. I also did not receive any updates or reasons for any delay.
5/21/2024
John E. VERIFIED CUSTOMER
Pleasant experience, Service tech was quite helpful!
5/21/2024
Mari H. VERIFIED CUSTOMER
Very happy with Eric. He is a great asset for Wilson’s.
5/21/2024
Marcy M. VERIFIED CUSTOMER
Very customer friendly
5/21/2024
Denise W. VERIFIED CUSTOMER
Brought night before. Used drop box. Picked up truck next morning
5/21/2024
Marcia I. VERIFIED CUSTOMER
The warning Maintenance Required Contact your dealer was not removed after the battery was replaced. I had to go back inside to get help with this. Also, the clock was not reset. I am certain that the technician could have done this much quicker than I did. On the other hand, the appointment took less time than had been estimated.
5/21/2024
Vicki B. VERIFIED CUSTOMER
Always friendly, respectful and efficient
5/19/2024
Linda R. VERIFIED CUSTOMER
Competent, courteous employee.
5/19/2024
Douglas C. VERIFIED CUSTOMER
Logan always does a good job. Communication is great!
5/18/2024
Karen K. VERIFIED CUSTOMER
No
5/18/2024
Dean B. VERIFIED CUSTOMER
Kept me informed and did what I wanted.
5/18/2024
Rylee T. VERIFIED CUSTOMER
Everyone was great, per usual. Chelsea is always so sweet!!
5/18/2024
L And. VERIFIED CUSTOMER
Very friendly timely service… they explained things well to me
5/17/2024
Pat T. VERIFIED CUSTOMER
Good communication throughout!
5/17/2024
Lana W. VERIFIED CUSTOMER
The gentleman that showed me what they did on the vehicle was great!
5/17/2024
Kent P. VERIFIED CUSTOMER
As always, Chelsea was upbeat, pleasant and professional!