Chelsea was great at understanding my situation and adjusting her role as a service provider to accommodate
3/11/2024
Inseok S. VERIFIED CUSTOMER
It was wonderful service.
3/10/2024
David M. VERIFIED CUSTOMER
Thanks for the great service
Looking forward to having our vehicle serviced with Wilson's Toyota in the future.
3/10/2024
Lewis T. VERIFIED CUSTOMER
nick was extremely helpful and kept me updated as to what was going on with my prius. i was not on site while my car was being taken care of . i will continue to do business with Wilson Toysto because of the great customer service nick miguel provided me.
3/9/2024
Elizabeth C. VERIFIED CUSTOMER
Great service from Nick! Thank you.
3/8/2024
Brian G. VERIFIED CUSTOMER
The tech that helped us was friendly , courteous and seemed to knowledgeable. No complaints.
3/8/2024
Daniel M. VERIFIED CUSTOMER
Thank you Chelsea. We appreciate your kind and thoughtful work
3/8/2024
Mermin K. VERIFIED CUSTOMER
Friendly staff, very professional
3/8/2024
Duane S. VERIFIED CUSTOMER
It will be all good.
3/8/2024
Marilyn A. VERIFIED CUSTOMER
Chelsea was great!
3/8/2024
Tamara P. VERIFIED CUSTOMER
My vehicle took a very very long time to get the service completed. Had I known that I would be there for almost 2.5 hours, I would have made arrangements to leave and come back.
3/7/2024
September S. VERIFIED CUSTOMER
Chelsea was very helpful. Excellent service, friendly and knowledgeable, and kept in contact with me to provide timely updates. Two thumbs up.
3/7/2024
Gary M. VERIFIED CUSTOMER
Service writer was great. Two hours and $110 is excessive for an oil change. Probably won’t be back with this pickup.
3/7/2024
Virginia Z. VERIFIED CUSTOMER
I don’t trust things were done correctly as the technician obviously does not know how to check tire treads. My tires are only 4 months old and they rated the tread at 5s!
I will not be coming back for my service after today’s appointment.
3/7/2024
Jenny S. VERIFIED CUSTOMER
Erik was excellent. He kept me informed along the way and was very professional and courteous during the entire process. Everyone did a fantastic job!
3/7/2024
Edward J. VERIFIED CUSTOMER
We called in advance and made an appointment. When I arrived, there was no appointment in the system.
There was no diagnosis by the end of the day, but the technician assured me he'd have something in the morning.
When I hadn't heard anything back by 3pm the next day, I texted. There was no response.
When I called, the person who answered put me on hold for a couple of minutes, then was only able to tell me that they were "still working on it."
Eventually I just showed up and asked for the car back. At that point, there was no particular trouble; the gentleman I talked to explained that there was nothing obviously wrong to cause excess oil consumption. Fair enough.
In short, the appointment was lost and communication was extremely poor. $200 seems like a lot to pay for that.
3/7/2024
Penne G. VERIFIED CUSTOMER
Excellent Service
3/6/2024
Linthong V. VERIFIED CUSTOMER
Great people makes a great experience.
3/6/2024
Frances L. VERIFIED CUSTOMER
We are always satisfied with our vists and service everyone is so helpfull
3/6/2024
Haley S. VERIFIED CUSTOMER
Erik was great! I also really appreciate being able to communicate via text messages.