Ben communicated things to me throughout the process. I appreciate the great care everyone gives when I come for service for our work vehicle and my personal car.
2/9/2024
Luis D. VERIFIED CUSTOMER
Thank you Erik for your care detailing my vehicle. Good job. Keep on keeping on!
2/9/2024
Rachel N. VERIFIED CUSTOMER
Chelsey was excellent and I can’t tell you how much I appreciate her offer to have the wheels sprayed out and the car washed while it was there as I am so thankful to no longer have the winter wobble and a clean car :-)
2/8/2024
Lucas G. VERIFIED CUSTOMER
Erik and the Wilson Toyota team saved my day by letting me bring my car in when the died. I really appreciate everyone who found some extra time in their day to go above and beyond and get my car working again.
2/8/2024
William A. VERIFIED CUSTOMER
Had an appt at 11:30 for oil change. We were there 2 hours. They did find a nail in our tire, so were there another 20 minutes. We come from out of town so we have to wait on our car. Either need more help or more bays for servicing or don't schedule so many appts back to back. We won't be back. It's happened too many times.
2/8/2024
Steve P. VERIFIED CUSTOMER
I think the service I get is great. However the last two experiences the time I spent on site was much longer than anticipated. That has been my only disappointment.
2/8/2024
Francine O. VERIFIED CUSTOMER
Courteous taking time to explain what needed to be done and asking me what was best way to contact me. She did great! Frank Oppold
2/8/2024
Joshi B. VERIFIED CUSTOMER
Nice service. I don’t want to contract 5 service, bit ChelseaKunik convince me to do so. I hope I will get better services in my next 4 service, without any hiding charges. I want to know what are you including in this service. Thanks.
2/8/2024
Deborah S. VERIFIED CUSTOMER
I came in with a rattling sound from underneath my car. To me it sounded like something was loose. I was told I would need a diagnostic charge which I really didn’t want to pay but something was wrong. I agreed to the charge. I was so pleased when the tech found the issue (something was loose) and fixed it without the diagnostic cost. Thank you!!
2/6/2024
Nate N. VERIFIED CUSTOMER
Awesome service thank you
2/6/2024
Sue B. VERIFIED CUSTOMER
The visit I thought was to have a 60,000 maintenance. It turned out I was just due for a tire rotation and inspection. I have the extended service plan and was told I have one more service available before September. I will be over 60,000 but I hope they are correct.
2/6/2024
L And. VERIFIED CUSTOMER
Very friendly and efficient service. Explains things well
2/6/2024
Carol S. VERIFIED CUSTOMER
Chelsea was very knowledgeable about my RAV4 & offered helpful suggestions.
2/6/2024
Phuoc T. VERIFIED CUSTOMER
No
2/6/2024
Lester C. VERIFIED CUSTOMER
Sir I’m A 100% Disabled VietNam Veteran who served 20 years in the United
States Marine Corps. The reason I’m not satisfied with the installation of the runningboards is because it’s still very high hard for me to lift my leg in order to get in. I still have to hold onto the steering wheel and pull up. That’s because the runningboards are too high. I called the service department six times today to try and speak to the service manager. Never got a reply. I love this brand new truck, but it’s gonna be a pain in the **** to get in and out of. i’m thinking of getting rid of the truck and buying a different truck it’s not your fault that I am disabled. I serve my country and I am well decorated for it. At this point I don’t know what the hell to do. Lester H Cummings, Junior, first sergeant United States Marine Corps retired
2/6/2024
Evelyn L. VERIFIED CUSTOMER
Timely service
2/6/2024
Angie M. VERIFIED CUSTOMER
Appreciate the great service
2/5/2024
Jason S. VERIFIED CUSTOMER
Great job
2/4/2024
Howard L. VERIFIED CUSTOMER
The service took twice as long as it should have. It was acknowledged and apologized for. The tire rotation was comped.
2/3/2024
Dakota P. VERIFIED CUSTOMER
Erik provided prompt updates on the vehicle’s service timeline and was incredibly informative about how to keep my vehicle in good condition. I can’t thank him enough!