Kaley did an excellent job...very knowledgeable, helpful, and friendly. Thank you, Kaley
1/30/2024
Mary M. VERIFIED CUSTOMER
Logan was professional, pleasant, and helpful. I do think one hour and 52 minutes to wait for a tire rotation was a bit excessive. I would recommend not scheduling as many people if you do not have the technicians to accommodate your customers. Or don’t schedule customers around the lunch hour if the technicians are on lunch break.
1/30/2024
James L. VERIFIED CUSTOMER
Fast and friendly
1/30/2024
Melinda M. VERIFIED CUSTOMER
Everyone was very friendly and helpful.
1/30/2024
Timothy A. VERIFIED CUSTOMER
As always EXCELLENT service
1/30/2024
Kenneth C. VERIFIED CUSTOMER
Kaley was professional, personable, knowledgeable and helped make my first service appointment for my '24 Tundra a pleasant experience. So happy I bought from Wilson Toyota! ??
1/30/2024
Phyllis L. VERIFIED CUSTOMER
Kaley is not only professional and knowledgeable but courteous and goes the extra step to make sure the customer's needs are being met.she is an asset to your company.
1/29/2024
Keith P. VERIFIED CUSTOMER
good communication start to finish and timely service
1/29/2024
Al S. VERIFIED CUSTOMER
It was a long day but it was good Katy was good thank you
1/27/2024
Claudia A. VERIFIED CUSTOMER
Good going ,as usual at Toyota of Ames
1/26/2024
Kathy S. VERIFIED CUSTOMER
I really appreciate how quickly you all repaired our car. Thanks very much!
1/26/2024
Breeding'S H. VERIFIED CUSTOMER
You had our Highlander over 3 weeks with the part in stock after 3 days. We understand there can be delays, but the time frame was borderline unacceptable. That is our only issue this experience after many good ones.
1/26/2024
Tonnee W. VERIFIED CUSTOMER
I know you are extremely busy, but always do a great job! Thank you for a job well done….
1/26/2024
John K. VERIFIED CUSTOMER
Call me
1/26/2024
Phong T. VERIFIED CUSTOMER
Very good. I am so happy. Thank you.
1/26/2024
Julie A. VERIFIED CUSTOMER
My tire rotation took 2 hours.
1/26/2024
Luella F. VERIFIED CUSTOMER
It should not have taken 2 hours to get an oil change and tire rotation when we had an appointment!! What is the point of making an appointment if we have to wait that long?
1/25/2024
Nettie E. VERIFIED CUSTOMER
I’m happy with the thorough inspection and oil change at Wilson Toyota.
1/25/2024
Craig G. VERIFIED CUSTOMER
As usual, everyone was great.
1/25/2024
Fred S. VERIFIED CUSTOMER
I have concerns that that last time the tires were rotated that a lug was put on wrong and stripped the stud bolt and found it this time. We were told it was a defect on the stud bolt. I am not sure how a incident like this could have missed the first time. I know if you strip a bolt with a nut you would know it. We spoke to Travis in sales about it and he spoke to service department and found out what happened. A strip bolt is human error and not a defect.