I appreciate Tony making this a great first experience bring in my car to Lexus will definitely be recommending to others!
5/1/2024
Joseph B. VERIFIED CUSTOMER
Thanks
5/1/2024
Gary D. VERIFIED CUSTOMER
Great customer service
4/30/2024
Maria O. VERIFIED CUSTOMER
Thank you Sofia, you helped me check in fast so I could get home and sleep after working a 12 hour night shift.
4/30/2024
Maria O. VERIFIED CUSTOMER
Christian kept me informed during the entire service experience, Thank you.
4/30/2024
David K. VERIFIED CUSTOMER
Tyler did a great job. He listened to my requests and helped me obtain the correct service for my late model vehicle. Thank you.
4/30/2024
Carol A. VERIFIED CUSTOMER
Very great service!
4/30/2024
Holly M. VERIFIED CUSTOMER
Anthony was a delight to work with in getting my car serviced and detailed. The detail job is wonderful! All of your service porters (greeting you when you arrive and getting your car pulled up) were friendly, super kind, and make you feel at ease. Both when I came to drop off my car for service and when picking up the car today, a young man helped me move my car seat and belongings over to the rental and back to my car. The service at Lexus Escondido is superb!
The whole experience from purchase to service has been fantastic. Thank you!
4/30/2024
Vonda G. VERIFIED CUSTOMER
Sofia was very pleasant and professional. She moved me in and out very efficiently and quickly.
4/30/2024
Karen M. VERIFIED CUSTOMER
Thank you for such good customer service.
4/30/2024
Tim C. VERIFIED CUSTOMER
Tony was kind, knowledgeable, and efficient.
4/30/2024
Janet H. VERIFIED CUSTOMER
Sales person Fred Yakou was amazing. What a great guy. He helped us through the whole buying process! Very professional and helpful
4/30/2024
Marcia W. VERIFIED CUSTOMER
Always very helpful & informative when I need.
4/30/2024
Israel M. VERIFIED CUSTOMER
Tony was awesome and professional
4/30/2024
Pamela M. VERIFIED CUSTOMER
My care is always the best! Anthony Lee is fabulous! And my car feels new after its spa day at Lexus Escondido….??
4/30/2024
Debbie M. VERIFIED CUSTOMER
We were so very happy with Tony! He kept us in the loop about the car. Alwsys available very friendly and professional!
4/30/2024
Elizabeth C. VERIFIED CUSTOMER
When I came to get my new car, my salesman wa in a hurry to get through with me because he already had another possible sale in his office.
4/29/2024
Susan J. VERIFIED CUSTOMER
Thank you Christian for your excellent customer service.
4/29/2024
Lenka Holman. VERIFIED CUSTOMER
It took almost an hour to get my car even though I told them 3 hours prior to arrival
After from waiting too long I was nauseous from smelling horrible body odor when I sat down
The attendant brought febreze which I appreciated but this was a comical unpleasant experience
4/28/2024
Jennifer B. VERIFIED CUSTOMER
Tyler is a pleasant and very professional service guy! Efficient and goes above and beyond.