Da, who helped with my loaner and also was at the Cashier when signing out, was gracious and efficient.
2/6/2025
Fiona G. VERIFIED CUSTOMER
Martin Oren was amazing. He made the whole process very easy.
2/6/2025
Joseph D. VERIFIED CUSTOMER
Service was good and consistent.
2/6/2025
Matthew I. VERIFIED CUSTOMER
Amanda is amazing!
2/6/2025
Wilfredo T. VERIFIED CUSTOMER
Service is highly recommended.Well trained staff.
2/5/2025
Rosalyn M. VERIFIED CUSTOMER
Christian is very professional, honest and respectful. I was very satisfied with his service. Thank you.
2/5/2025
Joseph L. VERIFIED CUSTOMER
Anthony was great! He made us feel welcomed and valued. All our questions were answered and he even helped us resolve a situation that we had at another Lexus dealership’s service department. We will make sure that Anthony handles all our service needs in the future.
2/5/2025
Ernel R. VERIFIED CUSTOMER
We were incredibly impressed with the professionalism and expertise of Mr. Anthony Lee. He went above and beyond to ensure that our vehicle was fixed properly. He is a true asset to the team and we highly recommend him to anyone needing car service.
2/5/2025
Mary R. VERIFIED CUSTOMER
Tyler, so very happy how well & carefully he treated me. This is my first time for service in my first meeting with him I’m so thoroughly satisfied I was used to going to Carlsbad in the past for my service, but I absolutely will to see Tyler for all of my needs even reached for my hand to help me up the curb after my car was serviced he came into the lounge sat next to me and talk to me to tell me how everything went again. I love it when people are nice and good person that represents Lexus you are lucky to have him
2/5/2025
Mary Evelyn. VERIFIED CUSTOMER
Anthony Lee is the best! He always takes care of us!
2/5/2025
Sheila B. VERIFIED CUSTOMER
Taylor is exceptional and knowledgeable.
2/5/2025
Nayel A. VERIFIED CUSTOMER
Christian did a great job he was very professional and did everything he can to help me with my Lexus is300 v8 swap
2/5/2025
Ben K. VERIFIED CUSTOMER
First time working with Chow.
Process was smooth and all info was covered.
He was very personable and did a good job overall.
2/5/2025
Janet B. VERIFIED CUSTOMER
Chow was excellent.
2/5/2025
Kenneth V. VERIFIED CUSTOMER
Excellent from start to finish
2/5/2025
Kang, Peter. VERIFIED CUSTOMER
Very good service
2/5/2025
Peter C. VERIFIED CUSTOMER
Time estimates are always off. Car was in for 5k maintenance service. There is a sign in showroom stating 58 minutes. We made an appointment and still waited 2 1/2 hours. Service department really needs to work on their estimates as this has been a consistent problem for years. Actual service was done very well.
2/5/2025
Aline S. VERIFIED CUSTOMER
Great service from Chow and the whole team
2/4/2025
Christ Panagos. VERIFIED CUSTOMER
Tyler was very efficient
2/4/2025
Francine W. VERIFIED CUSTOMER
I am pleased as always with Anthony Lee and the service provided.