Anthony provided excellent service and made the service experience go smoothly
1/25/2025
Yukiko K. VERIFIED CUSTOMER
Always very very professional, honest and a man of integrity! You should be proud that he is representing your team at Lexus. A true asset!!!
1/25/2025
Larry E. VERIFIED CUSTOMER
Thank you!
Plz note per my recent call we / I realized I left a small child/ pet stroller in the LOANER car. I will pick up in the AM.
Plz don’t send it out with the next client??!!!????????
Thanks again - great performance & service!!
Larry E
1/25/2025
Alan P. VERIFIED CUSTOMER
Very accommodating on last minute battery charging issue. Appreciate the kind support
1/25/2025
Matheno L. VERIFIED CUSTOMER
I would be happy to complete the survey. This was at least my second time having Jesse as my service writer and each time I have come away pleased with my experience. Jesse is thorough and clearly has A strong knowledge and appreciation for Lexus automobiles.
1/25/2025
Parviz G. VERIFIED CUSTOMER
Great on time service
1/25/2025
Virginia Camille. VERIFIED CUSTOMER
I was happy with all they did!
1/25/2025
(Company), Kelly. VERIFIED CUSTOMER
Anthony provided excellent service. He was knowledgeable, patient, and went the extra mile. He stayed late so he could give me some in person advice about phone issues I’ve been having since I purchased the vehicle. I appreciated his exceptional commitment to service and his friendly and kind demeanor. Thanks, Anthony! Sincerely, Kelly.
1/25/2025
Milewski, Michael. VERIFIED CUSTOMER
Excellent service
1/24/2025
Oliver A. VERIFIED CUSTOMER
Everything was all good. I highly recommend this dealership for service.
1/24/2025
Steven K. VERIFIED CUSTOMER
We appreciate the fine service Anthony and everyone in the service department give us.
1/24/2025
Aaron R. VERIFIED CUSTOMER
Tyler did a sterling job in providing an excellent customer service experience that one expects from a Lexus dealership.
1/24/2025
Candice K. VERIFIED CUSTOMER
I was told my car would be done same day @ 2:00, showed up at 3:00. Text my advisor and no response for 1 hour. 4:00 was told that it would be another hour and asked if I wanted to take my rental car home and pick up car next day or wait another hour. Picked up car next day. Paid over $1000 for basically Ian oil change and tires rotated. Everything else was inspections and fluids topped off. I accepted charges, but am very frustrated with how much Lexus charges a year for basic services. Every time I bring my car in it is always a 2 day service which to me is unsatisfactory. I do like having the rental car but very inconvenient to have to plan 2 days for a service.
1/24/2025
Nhien V. VERIFIED CUSTOMER
Service was great and peoples nice! I’m so happy was your customer, I like my car
1/24/2025
Renzon S. VERIFIED CUSTOMER
Always an easy and simple process with everyone at Lexus Escondido.
1/23/2025
Myron V. VERIFIED CUSTOMER
Service completed on time. Also she put me in touch with a Technology specialist on the same day. Couldn't be more helpful to my needs.
1/23/2025
Arkal S. VERIFIED CUSTOMER
Appreciate getting the key while waiting
1/23/2025
Lamberto B. VERIFIED CUSTOMER
I’m fully satisfied and very grateful to Miss Jaramillo for her assistance.
1/23/2025
Jen C. VERIFIED CUSTOMER
Jesse was professional, acourteous, and honest. He understood my needs and questions well. Thank you
1/23/2025
Derrick J. VERIFIED CUSTOMER
From the moment I came in the team made me feel welcome and made sure to answer all my questions on a complex issue with my new car.
I didn't have an appointment and I had done any business here before and it didn't matter. Was a great experience