Anthony is the BEST! I have said this before and I will continue to advocate that he is truly your best senior service representative. Anthony makes me feel as family. He is the main reason I will always stay with you - and Lexus. Thank you!
1/23/2025
Werner B. VERIFIED CUSTOMER
I have nothing else to add…
1/23/2025
Jenette N. VERIFIED CUSTOMER
Thank you, Anthony once again for excellent service at Lexus Escondido!
1/23/2025
Larry H. VERIFIED CUSTOMER
Outstanding service
1/23/2025
Randall Z. VERIFIED CUSTOMER
Sadly I’m not sure I’ll be buying another Lexus. The cost for regular service
Is very high.
1/23/2025
Russel H. VERIFIED CUSTOMER
Anthony Lee....outstanding !
1/22/2025
Henry T. VERIFIED CUSTOMER
Thxu
1/22/2025
Christine Ann. VERIFIED CUSTOMER
I appreciate Christian’s communication and professionalism.
1/22/2025
Svetlana E. VERIFIED CUSTOMER
Tyler answered all my questions and provided additional information. Excellent service!
1/22/2025
Clark, Lori. VERIFIED CUSTOMER
Everyone is very friendly and helpful. Nice environment to wait.
1/22/2025
Manouchehr H. VERIFIED CUSTOMER
Christian is fantastic!
1/22/2025
Alison D. VERIFIED CUSTOMER
No additional comments
1/21/2025
Gulfer S. VERIFIED CUSTOMER
Thank you Maryann Very appreciative ????????
1/21/2025
Mary I. VERIFIED CUSTOMER
As always, great customer service. Tyler has been the best so far in communicating, keeping me informed, and paying attention to details. Made the service flow flawlessly. This is why I come to Lexus Escondido and have sent other customers there as well. Thank you for being a very well run organization that understands and provides outstanding customer service.
1/21/2025
Jaimie L. VERIFIED CUSTOMER
Thank you for always providing exceptional customer service. It is much appreciated. Thank you again
Jamie Layne
1/21/2025
Kyle U. VERIFIED CUSTOMER
Christian has been so nice and provided great customer service. Thank you!
1/21/2025
Sharon W. VERIFIED CUSTOMER
I had an appointment at 9:30 am and the car wasn’t ready until 12:45 pm and all they did was an oil change and a break check. It threw off my whole day. Very much a bummer. :(
1/21/2025
Chris S. VERIFIED CUSTOMER
No date /mileage sticker was posted on the windshield!
1/21/2025
Hoaglin, Gregory. VERIFIED CUSTOMER
We had an 11 am appointment on 1/15 and waited over an hour until someone asked us if we had been helped. When we said “no” they said they would find someone to help us. Maryann came and got us 10 minutes later. She did apologize. After we determined what service issues I wanted checked out, she told me she would let me know what was found later that day or the following day. On 1/16 I called 6 times for an update and even went to the dealership that evening but got no update. On Friday morning I called again and received an update in a text, which I responded to and followed up with Maryann shortly afterwards on which services to go forward with. She said the services would be completed mid-day Saturday and they were. I felt we waited too long for our appointment and I should have been kept in the loop and not ignored, even if the service writer is off. Someone should have been backing up.
1/21/2025
Deborra L. VERIFIED CUSTOMER
Anthony always does a great job! He is friendly, knowledgeable, and efficient.