I give Tyler Payne 5 stars! Great customer service. Thx.
7/17/2023
Aaron I. VERIFIED CUSTOMER
Tyler did an excellent job with the service visit. Happy to have worked with Tyler. He is an example of why I continue to come back to Lexus of Escondido!
7/16/2023
Sandra S. VERIFIED CUSTOMER
The purchasing and window tinting experience including the Lexus loaner vehicle was handled professionally and all was positive.
7/16/2023
Sydney N. VERIFIED CUSTOMER
Anthony is the BEST!
7/16/2023
Sue Y. VERIFIED CUSTOMER
Thank you Anthony for always providing fast and great service.
7/16/2023
Kamel G. VERIFIED CUSTOMER
Good service
7/15/2023
Peter K. VERIFIED CUSTOMER
Good follow up. Very helpful
7/15/2023
Ermenita R. VERIFIED CUSTOMER
Maryann is very professional and precise. The maintenance dept. did a great job on my 1st free service. Thank you so much.
7/15/2023
Todd N. VERIFIED CUSTOMER
Tyler was very detailed about the service on our suv. He kept us informed throughout the process.
Thank you!!
7/15/2023
Teiji T. VERIFIED CUSTOMER
Vanessa is Perfect for me.
7/15/2023
Johanna H. VERIFIED CUSTOMER
Tyler was very knowledgeable and very patient with me. He answered all my questions and I enjoyed working with him.
7/15/2023
Christina S. VERIFIED CUSTOMER
Anthony Lee is phenomenal! Very communicative and detail-oriented and is an excellent asset to the Lexus team. Thank you so much!
7/14/2023
Gel S. VERIFIED CUSTOMER
Service ver reliable and efficient and trustworthy
7/14/2023
Judy L. VERIFIED CUSTOMER
Vanessa was the best I was in a bad mood and she totally turned me around!
7/14/2023
Jennifer H. VERIFIED CUSTOMER
I was completely thrilled with the experience until i got home and realized the replacement windshield was not the same as the damaged windshield. The visor strip across the top of the windshield was non-existent. I wasn’t told there was a going to be a change in design.
Lori was an excellent customer support. I don’t fault her for not realizing or pointing this out. Someone knew of the change and should have been transparent about it to maintain customer trust.
7/13/2023
Jennifer S. VERIFIED CUSTOMER
Mark Ciesla is an asset to your company. He provides great customer experience that leaves the customer feeling that she has left her car in good hands. He listens to your concerns/requests and addresses each of them. Mark Ciesla is the reason why I take my car to Lexus Escondido for service and will continue to do so.
7/13/2023
Richard G. VERIFIED CUSTOMER
Very good service advisor.
7/13/2023
Brian E. VERIFIED CUSTOMER
Wonderful customer service as always from Anthony Lee.
7/13/2023
Jennifer T. VERIFIED CUSTOMER
The service advisor is exceptional nice .
All the team members are also all very great !
I love the service and would love to còn back in the future .
They removed my floor mat saying that it’s not a proper one .
Unfortunately, I put about 200$ to 250$ cash underneath my floor mat for emergency use and never thought anyone would remove my floor mat
After coming home , I realize that I couldn’t find my envelope with the cash . I looked inside my car and can’t find it .
I am an honest person and I trust your staffs . I think my envelope got thrown out to the trash by mistake together with the paper liner during service ???
I don’t know what to do ???
I never thought floor mat being remove during service ; therefore , I hide money there .
I don’t know how to recover my money .
Not sure if your dealer help me to find it ?