I couldn’t get in touch with ANYONE phone calls were put on hold and leave a message. After three calls & three different numbers I got a person. I was not happy I have always had good service. I’ll try and find another place to have my car serviced
7/13/2023
Maura S. VERIFIED CUSTOMER
Thank you so much Anthony Thank you for all your hard work and great customer service
7/13/2023
Robert F. VERIFIED CUSTOMER
Car runs well.
7/13/2023
Bernice R. VERIFIED CUSTOMER
Superb service! Quick and efficient …thank you for always providing great service
7/13/2023
Dorothy P. VERIFIED CUSTOMER
I appreciated the alert mechanic who found and fixed the rodent damage on air conditioner filter and fan. I also trust the Lexus service will always be efficient and thorough.
7/13/2023
Helen H. VERIFIED CUSTOMER
Vanessa did a great job. No complaints.
7/12/2023
Dan B. VERIFIED CUSTOMER
Happy to complete the survey. Love this dealership!
7/12/2023
Diana K. VERIFIED CUSTOMER
Anthony has always been a very kind and knowledgeable representative I appreciate him
7/12/2023
Gary L. VERIFIED CUSTOMER
Our previous Service Advisor had left and we were assigned to Tyler Payne. We couldn't be happier, as Tyler was outstanding! In addition to being very friendly, knowledgeable and helpful getting started, he kept us proactively well informed of all updates and changes along the way. We are 100% planning to continue using Lexus of Escondido for service and future purchases. Thanks so much for having a great team there!
P.s. Everyone else was fantastic also, from the valet drop off/pick up to the cashier and Coffe shop. A+, everyone
7/11/2023
David L. VERIFIED CUSTOMER
Outstanding service experience.
7/11/2023
Sade B. VERIFIED CUSTOMER
Mark was kind and knowledgeable. His service was amazing.
7/11/2023
Julie B. VERIFIED CUSTOMER
Sofia is spectacular! Here’s why: detailed; extremely elegant; knowledgeable; A GIRL! YAY! What else is there? Bravo to Sofia!
7/11/2023
Jeffrey M. VERIFIED CUSTOMER
Mark was knowledgeable and laughed at my husband’s jokes. Ha!
Li-An Meredith
7/11/2023
Susan H. VERIFIED CUSTOMER
Always great service!
7/11/2023
Jeong C. VERIFIED CUSTOMER
Anthony is responsive, professional and understanding. Can’t be satisfied more.
7/10/2023
John B. VERIFIED CUSTOMER
Vaness is an excellent service rep, always friendly and knowledgeable.
7/9/2023
Susan B. VERIFIED CUSTOMER
N/A
7/9/2023
Luanne W. VERIFIED CUSTOMER
I love and appreciate my Lexus dealer and service department, I am and have always been treated wonderfully and the work on my Alexis is always superb??
7/9/2023
Debi R. VERIFIED CUSTOMER
Tyler Payne is great and made sure I was completely satisfied. When I come back for other recommended repairs it will be to him I will go.