Vanessa is an amazing representative of the quality Lexus service I have come to love! Please make sure Vanessa gets every benefit Lexus can offer her. She is a very valuable member of the Stellar Lexus team.
Thank you!!
6/23/2023
Robert Quade. VERIFIED CUSTOMER
Fast, Easy, Friendly
6/23/2023
Guadalupe C. VERIFIED CUSTOMER
Vanessa was great!!!
6/23/2023
Michael K. VERIFIED CUSTOMER
Tyler went above and beyond to provide an excellent experience.
6/23/2023
Tami B. VERIFIED CUSTOMER
I was completely satisfied with the service I received, until I received a text from the Loaner desk. It informed me that the loaner vehicle was only filled up to 93 %? I thought I filled the tank, because the indicator was on the F. They said they were going to charge me $11.47 for the 7%. Of course I will abide by the contract I signed. Regardless, I’m disappointed, considering I spent $1,493 on my service! I don’t think I would of complained if I had put only 75%, or less, but 93%, after spending $1,500 is ridiculous, in my opinion. By the way, the staff was friendly and helpful. (Including the loaner desk) Tami B
6/22/2023
David M. VERIFIED CUSTOMER
Tyler was great and I always get treated w/ respect and my car gets the royal treatment. I will be back when it's time for my service. Thx David M
6/22/2023
Juquila P. VERIFIED CUSTOMER
He was super nice, and really really helpful <3 He deserve a raise $$
6/22/2023
Caleb C. VERIFIED CUSTOMER
Ben was great. Service great as usual. Thanks again and see you next time.
6/22/2023
Emad G. VERIFIED CUSTOMER
She is very nice and the service was very good
And finished in perfect time
6/22/2023
In Chull. VERIFIED CUSTOMER
Well done.
6/22/2023
Wiiliam P. VERIFIED CUSTOMER
Tyler was very good at his Job. To the point and he didn’t try to sell more services. Great job!
6/22/2023
Trinidad R. VERIFIED CUSTOMER
Thanks for listening to us! Yeah we’re driving to Escondido from Chula Vista
6/22/2023
Zohreh G. VERIFIED CUSTOMER
I am satisfied with your Jub thank you.
6/22/2023
Mark D. VERIFIED CUSTOMER
All good
6/22/2023
Mark G. VERIFIED CUSTOMER
Thank you for the great service. Mark kept me updated on the progress of my service and provided a very friendly and professional experience .
6/21/2023
Kim D. VERIFIED CUSTOMER
Thank you for treating me with honesty and respect.
6/21/2023
Scott H. VERIFIED CUSTOMER
Tyler was awesome
6/21/2023
William H. VERIFIED CUSTOMER
Took way too long to my car checked in and to see an advisor. Very slow. Checking out was very easy.
6/21/2023
Tim E. VERIFIED CUSTOMER
My experience with Vanessa was fine. The following comments are not related to her. First, the cost of labor will have me exploring other options on where to have my 3-Lexus vehicles serviced. At the current rate I cannot return to Lexus for service. Second, ever since I bought my first Lexus in December 2015 at Lexus Escondido I have constantly been “hounded” or “asked” if I want to trade in. Every time I say no and ask to be removed from the request list. This is a complete turn off. In the past I have recommended Lexus of Escondido. I no longer will do so, nor will I purchase a vehicle from you again. I have been a loyal customer since 2015. With the economy being what it is I need to explore other options of affordable service. Thank you!