Vanessa was friendly and happy to help me with my Rx350 60k maintenance. She got me a loaner car and my car was washed and cleaned when it’s ready to be picked up. She did a follow up on the service that was done to make sure in case I have any questions. Good job for my first visit in this location. Thank you.
6/7/2023
Jim H. VERIFIED CUSTOMER
So far I am happy with Escondido Lexus. They are friendly and professional.
6/6/2023
Mary T. VERIFIED CUSTOMER
Mark Ciesla did a great job as my service adviser. The price eas good too!
6/6/2023
Raenell H. VERIFIED CUSTOMER
Because I was not told how to open the gas tank I could not open it to get gas. Otherwise it was a good experience
6/6/2023
Kenny K. VERIFIED CUSTOMER
Mark was amazing, thoroughly explained what service I needed. Thank you for your professionalism.
6/6/2023
Tana C. VERIFIED CUSTOMER
Tyler was very professional and answered all of my questions. I plan to request Tyler as my service advisor for all future visits.
6/5/2023
Sage S. VERIFIED CUSTOMER
Sofia is amazing
6/4/2023
Mona E. VERIFIED CUSTOMER
Anthony is amazing! He always goes above and beyond to ensure that I am taken care of. I appreciate his customer service. He is the reason I keep coming back. Thank you Anthony and thank you Lexus.
6/4/2023
Adrian D. VERIFIED CUSTOMER
Excellent service highly recommend. Friendly staff
6/4/2023
Steve D. VERIFIED CUSTOMER
Sophia and the service team were very good and professional
6/4/2023
Emily T. VERIFIED CUSTOMER
Tyler was very helpful and communicated with me about issues found during my service appointment. He also took care of my service requests and finished earlier than the promised time.
6/4/2023
Adriana G. VERIFIED CUSTOMER
Everything was perfect. They were very accommodating and informative. Thank you for helping me! Also the cashier , I don’t know her name was so nice to help me with a getting my car and loaner asap. Thank you !!
6/4/2023
Beverly E. VERIFIED CUSTOMER
My vehicle system doesn’t seem to be reset. Bringing it back in Monday morning.
6/4/2023
Jorgine E. VERIFIED CUSTOMER
Great communication. Really appreciated that!
6/4/2023
Subhash P. VERIFIED CUSTOMER
Tyler is very helpful and we enjoyed working with him.
6/3/2023
David B. VERIFIED CUSTOMER
Tyler did a great job keeping me apprised of car servcing. He also worked in taking care of some touch up work on minor car scrapes in the same visit. Very smooth servicing process and my thanks to the staff at Escondido Lexus for a job well done!
6/3/2023
David P. VERIFIED CUSTOMER
Tyler was fantastic and professional! I appreciate the great service you all provide at Lexus Escondido
6/3/2023
Sharon C. VERIFIED CUSTOMER
I was disappointed that a technology person wasn’t available to assist with an issue dating back to an earlier service appt. Mark made a valiant effort to try to make a connection on my behalf