Excellent service and communication! Thank you so much!
5/31/2023
Robert J. VERIFIED CUSTOMER
Tyler helped make my entire service experience on 5/30/23 exceptional from when I dropped off my vehicle to when I picked it up. He kept me informed of the status of the service along the way. When I bring my car in for service next time, I will be asking for him. Props to Tyler for a job well done!
5/31/2023
Susan K. VERIFIED CUSTOMER
Always good service
Thank you!
5/31/2023
Raymond D. VERIFIED CUSTOMER
Good job
5/31/2023
Alexis S. VERIFIED CUSTOMER
Service is always top notch when I come to Lexus Escondido! Thank you!!
5/30/2023
Paul W. VERIFIED CUSTOMER
5
5/30/2023
Lindsey K. VERIFIED CUSTOMER
Thank you for everything!
5/30/2023
Louis M. VERIFIED CUSTOMER
Vanessa did a great job but, if you send requests to my phone, they will not get processed due to hackers, etc.
5/30/2023
Jenette N. VERIFIED CUSTOMER
Anthony has been taking care of me and my Lexus for years and I can’t say enough good things about him. My service and experience with him are always top quality and the level of professionalism I’ve come to expect and enjoy at Lexus. Not all service providers are like Anthony so I’m so grateful that he’s remained with Lexus Escondido. He’s both friendly and professional all at the same time. Very knowledgeable of Lexus and vehicles in general. And I don’t feel like he’s ever pushy about anything when it comes to my vehicle. Truly just wants what’s best for his clients. All service providers should take notes on Anthony and what makes him so highly regarded and requested.
5/30/2023
Evelyn M. VERIFIED CUSTOMER
Anthony is awesome ! everything went well
5/30/2023
Rey M. VERIFIED CUSTOMER
All ways excellent
5/30/2023
Edivina G. VERIFIED CUSTOMER
Anthony has always given extra mile when it comes to providing service, why he works harder than the rest, he's requested by most customers. extend my regards to him,he's a true asset in your company.only one working late pass his schedule that day. Great guy!
5/29/2023
Rebecca A. VERIFIED CUSTOMER
Vanessa is wonderful!
5/29/2023
Cathy B. VERIFIED CUSTOMER
Follow and service delivered as promised- appreciate the courtesy and reliability
5/28/2023
Betty S. VERIFIED CUSTOMER
When we went home and viewed our previous visit we discover that the same maintenance regarding the transmission was duplicated on this visit - after calling and discussing your internal paperwork was located and updated. All was resolved however you need to be aware of this glitch as it would have cost us $400 more for redundant work to be performed.
Ben our service advisor was great, this was no fault of his
I would like to mention my husband and I have purchased our last 4 Lexus from your dealership,
We took a walk thru the showroom and asked 2 salesmen if we could see the new electric Lexus as we are in the market for a new vehicle they pointed and said it’s over there . They were not with other clients and it was not up to a standard I would accept
5/28/2023
Edgar R. VERIFIED CUSTOMER
Thank you
5/28/2023
Todd R. VERIFIED CUSTOMER
You must be in a Band because you guys ROCK!
5/28/2023
George N. VERIFIED CUSTOMER
Best service ever
5/28/2023
Kathleen S. VERIFIED CUSTOMER
Ben was very professional and yet very personable. I appreciate the manager and Lexus for prioritizing my appointment. My Lexus has a electric scooter rack on the back and is extremely important for my husband to stay independent and mobile. Thank you ????