Mark was wonderful so was Lori Smith! They both treated me like I was important and special! Mark kept me informed and I was very impressed with him keeping me updated regarding my car! Truly both are assets to Lexus Escondido!
4/14/2023
Mark J. VERIFIED CUSTOMER
Always the best service!!!
4/14/2023
Randye S. VERIFIED CUSTOMER
Appreciate the expert service.
4/14/2023
Dian C. VERIFIED CUSTOMER
Superb above and beyond representatives on staff! Loved it!
4/14/2023
Michao M. VERIFIED CUSTOMER
Thank you for the work.
4/14/2023
Rendell B. VERIFIED CUSTOMER
Thank you for the great service vanessa
4/14/2023
Edel V. VERIFIED CUSTOMER
Mark was amazing. I’d be glad to provide all the positive feedback.
4/14/2023
Ursula P. VERIFIED CUSTOMER
I received excellent customer service and communication for my RX330’s scheduled maintenance. I was given detailed explanations and associated costs for each repair. My RX330 is 18 years old and I receive the same care and appreciation for my business as a brand new vehicle owner. Your service department is far superior to Lexus Kearny Mesa. Thank you!
4/14/2023
Melissa R. VERIFIED CUSTOMER
Anthony always goes above and beyond to make sure you understand the needs of your vehicle and how to best approach the issues. I can rest assured when my vehicle is left in his hands.
4/14/2023
Virginia H. VERIFIED CUSTOMER
wanted scratches buffed off mirror said need body shop don’t think it was addressed. Mark was great!
4/13/2023
Myra K. VERIFIED CUSTOMER
Sofia was great! Very helpful and knowledgeable about my service.
4/13/2023
Jesse A. VERIFIED CUSTOMER
Well done.
4/13/2023
Madeline B. VERIFIED CUSTOMER
It’s always a pleasure working with Anthony Lee.
4/13/2023
Carol P. VERIFIED CUSTOMER
Failed to give me a status check of brakes
4/13/2023
Louise R. VERIFIED CUSTOMER
I called yesterday after my service, I left my garage door opener th the loaner car, I will be by today to pick it up (Thursday morning) Anthony Thank you very much your service was great. And the paint job .
4/13/2023
Priscilla A. VERIFIED CUSTOMER
Certainty would comply.
4/13/2023
Bach T. VERIFIED CUSTOMER
Excellent service
4/13/2023
Kenneth S. VERIFIED CUSTOMER
Great job.
4/13/2023
Gene M. VERIFIED CUSTOMER
Lexus Escondido’s service department is superior!
4/13/2023
Marjorie J. VERIFIED CUSTOMER
Car was repaired to my satisfaction but it took many trips, many phone calls, a visit to my local mechanic and lots of discussion/ persuasion to get what was done when it should have been completed on the first appointment !