My car was serviced Saturday morning and when I left the dealership and got on the freeway I noticed immediately that the car was tracking to the right a few seconds after I took my hand off the steering wheel. I called the dealership and was unable to talk with them so I left a message on their phone. I will be returning to the shop Monday morning to see what we can do about this. Thank you, Daniel L
4/10/2023
Ammar Q. VERIFIED CUSTOMER
Waiting for the fully electric with longer range to come to the market. That’s when I will trade-in
4/9/2023
Mikaila C. VERIFIED CUSTOMER
My appointment started 20 min late. I had a tight schedule and it made me late. I was incorrectly told that I would need to return the loaner by 8:00 am the following day. The policy is 24 hrs after your car is done. I was made to think that changing my wiper blades and aligning my tires was an emergency. They were written with a red background and texted to me. I’m not trusting Lexus and don’t see myself buying another Lexus.
4/9/2023
Karney,Jacquelyn (. VERIFIED CUSTOMER
You are the best! Always get great service
4/9/2023
Steven E. VERIFIED CUSTOMER
Vanessa is the best!!!
4/9/2023
Carrie B. VERIFIED CUSTOMER
Great experience, Tyler was courteous, knowledgeable and prompt. He explained the required services and what will be done. Very happy and satisfied with my recent visit. He also explained what needs to be done on future service call. I highly recommend Tyler and be happy to see him next time.
4/8/2023
Helen H. VERIFIED CUSTOMER
Anthony has always been a great advisor!
4/8/2023
Bridget B. VERIFIED CUSTOMER
Sofia was very professional and helpful. We want to continue with her as our rep.
4/8/2023
Jan Gloff. VERIFIED CUSTOMER
Vanessa was great, as was Matt from sales. Looking forward to continuing doing business with you all.
4/8/2023
Robert G. VERIFIED CUSTOMER
I have no complaints. I miss Matt Ivkp, but Nark was most helpful. I will ask for him again.
4/8/2023
Kenneth N. VERIFIED CUSTOMER
Met with Sophia upon arrival. Extremely professional and attentive. I very much appreciated the Lexus style of service and she exemplified that high standards of quality.
4/7/2023
Johnnathan K. VERIFIED CUSTOMER
Great service as usual. Thanks to Tyler for being on-point.
4/7/2023
Ulysses E. VERIFIED CUSTOMER
Excellent customer service. Extremely satisfied with the updates.
4/7/2023
Melody B. VERIFIED CUSTOMER
Thank you Chris for your honesty. Your integrity speaks volumes for Lexus Escondido. I would not hesitate to put my trust in your hands again and highly recommend you in the future.
4/7/2023
John W. VERIFIED CUSTOMER
This was my first time working with Anthony Lee and he is terrific he will having me coming back time in again just like Matthew did and I will always patronize Lexus Lexus for my service do you have a great staff of people there right down to the new ones are so courteous thank you