I have had possibly every brand of car from Ford to BMW to Audi but my visit for maintenance for my Lexus was by far the most professional ad painless I have ever had. Great service great people. Thank you.
4/5/2023
Steven P. VERIFIED CUSTOMER
Was very professional and customer focused
4/5/2023
Marjorie J. VERIFIED CUSTOMER
Work not completed because although I have an extended warranty, was told the defective parking sensors were due to my driving, which is normal wear and tear. Need to speak to a Regional Dir., as I spoke with the Carlsbad Sales mgr., he never got back to me, although he said he would. Car sat at Esco Lexus for 5 days while I used a loaner that pulled and I didn’t like. Pretty annoyed and dissatisfied right now.
4/4/2023
Arturo G. VERIFIED CUSTOMER
Absolutely love the service. Always taken care of in a professional manner and very timely. Definitely way better than competitors.
4/4/2023
Lem L. VERIFIED CUSTOMER
Very thorough and accommodating. I would very much choose him as our next service adviser ????????????
4/4/2023
Mahalia C. VERIFIED CUSTOMER
ThNks for great service!
4/4/2023
Rechell R. VERIFIED CUSTOMER
He was thorough and recommended a separate appointment for the diagnostic issue so I wouldn’t have to wait too long after the routine maintenance was done. He arranged a loaner in advance for the next appt. He also recommended the more thorough maintenance to be done as we are planning to drive the vehicle cross country.
4/4/2023
James J. VERIFIED CUSTOMER
Chris Osgood was exceptional
4/3/2023
Carmelita B. VERIFIED CUSTOMER
Anthony is great. He helped me so much with my car. A great asset to company
4/3/2023
Rodrigo M. VERIFIED CUSTOMER
She’s nice , helpful, & nice in assisting me in my visit.. she explained what to expect from my visit & gave estimate the cost of how much to pay..
4/2/2023
Jacalyn . VERIFIED CUSTOMER
Mark & his team did a great job fixing my car more quickly than his original time estimate.
4/2/2023
Parviz G. VERIFIED CUSTOMER
Timely service with professional attitude
4/2/2023
Patrick A. VERIFIED CUSTOMER
Service worked out great. Easy and hassle free
4/2/2023
Tameeca W. VERIFIED CUSTOMER
Anthony is an amazing!!
4/2/2023
Harry F. VERIFIED CUSTOMER
Excellent service and professional experience
4/2/2023
John L. VERIFIED CUSTOMER
Anthony and the Alexis service team were awesome and very helpful and did a great job! I would prefer to call Anthony if and when we need future service ! Thanks again.
4/2/2023
Shirley B. VERIFIED CUSTOMER
Tyler was great. Appreciated his time and explanations. Very clear and easy to understand. Treated me with kindness and respect.
4/1/2023
Michelle M. VERIFIED CUSTOMER
Friendly, Fast, efficient!
4/1/2023
Alireza M. VERIFIED CUSTOMER
Great service as always
4/1/2023
Bridget N. VERIFIED CUSTOMER
Matthew got five stars. ??????????
He’s great !
I’m so happy he was able to help me.
Thank you