Vanessa is always courteous and helpful. She gives excellent service
3/22/2023
Linda M. VERIFIED CUSTOMER
I’m interested in another hybrid just smaller perhaps an RX 350
3/22/2023
John T. VERIFIED CUSTOMER
Matthew Ivko was very professional and provided me with update throughout the whole service!
3/22/2023
Gillene C. VERIFIED CUSTOMER
Thank you for the best service, the accommodation, and overall thank you Matt Ivko for always giving me the best and smooth Lexus experience.????
3/22/2023
Tim E. VERIFIED CUSTOMER
Matt is excetional!
3/22/2023
Tameeca W. VERIFIED CUSTOMER
Mr. Lee was extremely professional and personable at the same time. I was comfortable working with him and satisfied. Great customer service!
3/22/2023
Randy S. VERIFIED CUSTOMER
Vanessa was very helpful and knowledgeable about the work my car needed. She always kept me up to date on what was happening. She is a wonderful asset for your company. You are lucky to have her as an employee.
3/22/2023
Shawn A. VERIFIED CUSTOMER
My car is now leaking oil. When I brought it in this morning it was not.
3/22/2023
Nicole D. VERIFIED CUSTOMER
Matthew is great! I’m glad he’s on the Lexus team. He is an asset to your company.
3/22/2023
Maryanne N. VERIFIED CUSTOMER
Matt is by far the best service advisor I have had. I will miss him but am glad he is staying with Lexus Escondido.
3/21/2023
John L. VERIFIED CUSTOMER
As I have said before, I’ve had many advisors over my 20+ years of owning Lexus vehicles and Ben is the best service advisor I’ve ever had. He is the proverbial keeper!
3/21/2023
Joseph G. VERIFIED CUSTOMER
Tyler did good very knowledgeable very satisfied
3/21/2023
Taylor J. VERIFIED CUSTOMER
More frequent communication would have been appreciated. I was quoted my maintenance would take 3-4 hours, but it ended up taking over 8 hours. I was not updated until the 7 hour mark.
3/20/2023
Elisa H. VERIFIED CUSTOMER
Matt was Outstanding.
The entire staff was great.
Give Matt our thanks. Regards, Elisa and Stan
3/20/2023
Peter C. VERIFIED CUSTOMER
Matt lvko - We’ve been with Matt since he began w Lexus Escondido. He’s been a tremendous service advisor by any measure. We can’t thank him enough for his attentiveness. A real professional.
Peter C
3/20/2023
Eva I. VERIFIED CUSTOMER
Thanks, Vanessa. You addressed all of my concerns. I am completely satisfied with my recent service visit.
3/19/2023
William L. VERIFIED CUSTOMER
Matt was a pleasure to work with. Professional, knowledgeable, and pleasant.