Lexus resolved confusion that focused on cleaning the interior of my car. It took a second visit to get things straightened out.
1/9/2025
Safoura Massoumi. VERIFIED CUSTOMER
There is a noise coming out of deon dashboard front of driver side when driving.
1/9/2025
(Company), Cariaga,. VERIFIED CUSTOMER
Tyler was an excellent representative for your company. He took care my vehicle kept me I updated on the status of vehicle and I came looking for me when my vehicle was ready. KUDOS TYLER FOR A JOB WELL DONE!
1/9/2025
Lynne B. VERIFIED CUSTOMER
Excellent service! Beautiful facility. Not the closest Lexus dealer/service to me but it’s work the 30 minute drive. Thank you!!
1/9/2025
Susan K. VERIFIED CUSTOMER
Tyler is the best worker. Thank you!
1/9/2025
Kathleen S. VERIFIED CUSTOMER
Good service
1/9/2025
Countryside Veterinary. VERIFIED CUSTOMER
As usually happens, the entire team went above and beyond!! Thank you so much.
1/9/2025
Karen P. VERIFIED CUSTOMER
I did receive the survey. Jesse was extremely helpful during my visit. I made sure to provide more information in the survey.
1/9/2025
Christopher Schatzle. VERIFIED CUSTOMER
Excellent service, as always. We appreciate your dedication to the customer.
1/9/2025
Holguin, Annette. VERIFIED CUSTOMER
Great customer service!
1/9/2025
Gregory M. VERIFIED CUSTOMER
As always, Christian was very polite, efficient and professional. I have been and continue to be very pleased with the service st Lexus Escondido.
1/9/2025
Robert William. VERIFIED CUSTOMER
I will expect your call
1/8/2025
Barbara Ann. VERIFIED CUSTOMER
I appreciate the fact that she offered an additional discount on my service due to the delays I encountered
1/8/2025
Merrill Sudweeks. VERIFIED CUSTOMER
Always love going to this dealership, they treat everyone with a great deal of respect!
1/8/2025
Scott C. VERIFIED CUSTOMER
Tyler was a pleasure to work with. He is prompt and very professional.
1/8/2025
Dorothea W. VERIFIED CUSTOMER
Outstanding communication! Professional, knowledgeable, personal service experience! Thank you!!!
1/8/2025
Yari F. VERIFIED CUSTOMER
Matt Ivko again delivered exceptional post-sales support to me during my car service!
1/8/2025
Larry Hampton. VERIFIED CUSTOMER
The service on my vehicle was done as I requested. I like the idea having a loaner car while it’s being repaired.
1/8/2025
Adams, Patricia. VERIFIED CUSTOMER
It appears you were very understaffed on this day. I had a 9:30 appointment for an oil change and arrived on time. The valet sent me inside after doing his part. I then waited by the solidifying door on the bench with a painting behind it so I could not lean back. It was very cold. After 30 minutes I asked someone walking by for help. Did the same at 10:05, 10:10, and 10:15. All promised to have someone with me very quickly. The service writer and I sat down shortly after 10:15. Then we had no cars to loan so another wait. I barely made my 11:00 appt two miles away. This is not the Lexus service level I expect.