Great care and very thorough and kind. Appreciate Lexus service department. I still need to get my navigation system put in but I anticipate the same quality service and care. Thank you Anthony and Lexus service department
3/12/2023
Joan S. VERIFIED CUSTOMER
I won’t need estimate until October
3/11/2023
Ann E. VERIFIED CUSTOMER
Service did forget to reset the service reminder, I returned to have that done
3/11/2023
Gale V. VERIFIED CUSTOMER
I always appreciate that Lexus Escondido picks up my car, takes in for a complete service and returns it back to me washed. I was promised this service when I purchased my car. Matt, was very pleasant to deal with, and he made sure that everything was done to my satisfaction. Thank you Lexus Escondido for coming through for me once again, and thank you Matt.
3/11/2023
Nicholas L. VERIFIED CUSTOMER
Chris was excellent
As always your dealership was outstanding!!
Thanks for asking
Nick Monroe
3/11/2023
Gregory H. VERIFIED CUSTOMER
Anthony did a great job keeping me informed of where my car was at in getting it repaired. He is up front and very professional and a pleasure to work with.
3/11/2023
Kate B. VERIFIED CUSTOMER
Tyler is always fantastic.
3/11/2023
James M. VERIFIED CUSTOMER
Mark was outstanding
3/11/2023
Chris V. VERIFIED CUSTOMER
Matthew was an excellent service rep. Very responsive, affable, and professional. My car was ready for pickup when I remembered to ask about some rough edges on my wheel rims. He took time to walk out to look at them and offered to drive it back into service to take care of it for me. He was willing to go that extra mile to make me totally satisfied. That certainly makes him an employee who should be commended. Five star service, for sure.
3/10/2023
Robin B. VERIFIED CUSTOMER
Anthony was extremely professional and competent. He wanted to make sure I was pleased with the work that was needed on my car before the service. Thank you Anthony.
3/10/2023
Therese C. VERIFIED CUSTOMER
Excellent service and excellent service manager and staff! ????
3/10/2023
Victor M. VERIFIED CUSTOMER
Mark is very patient, approachable , knowledgeable and honest. He is a great asset to Lexus Co. I would to thank him and appreciate his help.
3/10/2023
Denise M. VERIFIED CUSTOMER
Great experience
3/10/2023
George N. VERIFIED CUSTOMER
Very prompt and knowledgeable
3/10/2023
Virender M. VERIFIED CUSTOMER
Thanks Matt for the great services.
3/10/2023
Steve S. VERIFIED CUSTOMER
Mark was knowledgeable and polite. He also provided a wonderful recommendation to an auto body vendor working in the dealership. The vendor did excellent touch up work on some of my cars slight dents and scrapes. Mark is a windfall for the dealership’s service program.
Steve S
3/10/2023
David S. VERIFIED CUSTOMER
Responsive and knowledgeable- Positive experience on a job well done.
3/9/2023
Steven J. VERIFIED CUSTOMER
Tyler goes out of his way to give his personal attention to Kathy and me. Always takes excellent care of us and our Lexus’ as I’m sure he does with everyone else. We feel our LS and LC are in good hands.
Steve Johnson
3/9/2023
Udan Camille. VERIFIED CUSTOMER
Vanessa and everyone I interacted with at the dealership was so nice! I felt welcomed and I felt that my experience was very thorough and efficient as far as receiving the necessary information. I had an amazing experience. Thank you!
3/9/2023
Jaewook C. VERIFIED CUSTOMER
I had an issue with battery a week after I got a full service from Mark. I didn't feel good about this but Mark resolved issue and got me a better service than before. Thanks, Mark!