Matt was extremely helpful and knowledgeable about me Lexus! We never leave with an answered issues.
3/9/2023
Raquel C. VERIFIED CUSTOMER
Very helpful and professional.
3/9/2023
Redentor B. VERIFIED CUSTOMER
Service Advisor Tyler Payne treated me with dignity and respect. His professionalism and experience was exceptional. He advised me with things that need to be done with my car. Giving the trust the customer needs. A significant asset of your company.
3/9/2023
Paul C. VERIFIED CUSTOMER
Thank You.
3/9/2023
Manuel S. VERIFIED CUSTOMER
Anthony always give the best customer service. Always above and beyond. Bravo Zulu????
3/9/2023
Elise F. VERIFIED CUSTOMER
He was great and right on time
3/9/2023
Lawrence P. VERIFIED CUSTOMER
Too expensive for the minimal service provided. I feel that I paid $400 for something I could have done for $150 elsewhere
3/8/2023
Renea B. VERIFIED CUSTOMER
Anthony Lee is always friendly and knowledgeable. He answered all my questions and inspected my vehicle to ensure I received the all the vehicle maintenance and service necessary.
3/8/2023
Marian L. VERIFIED CUSTOMER
We’re always satisfied with the service that Anthony Lee provides us! My husband and I both enjoy coming to your Escondido dealership.
3/8/2023
Cynthia S. VERIFIED CUSTOMER
I arrived for a 1:00 appointment 10 minutes early. From the time I pulled up until the time I drove away in the loaner 50 minutes had passed. The hold up was when I dropped the car and the over 30 minutes that I waited for an advisor. Finally someone passing by asked me if I was still waiting for a service advisor.
This was the EXACT same routine as the last time.
3/8/2023
Neal D. VERIFIED CUSTOMER
Great service wonderful attention many thanks
3/8/2023
Adam H. VERIFIED CUSTOMER
Great customer service. Thank you
3/7/2023
Frederick R. VERIFIED CUSTOMER
Everything went well very satisfied
3/7/2023
Michael T. VERIFIED CUSTOMER
I need to bring my ES350 back in to have the rear seat belts placed outside the backrest. The rest seat right and left belts are still pinned behind the backrest.
3/6/2023
Edward P. VERIFIED CUSTOMER
Very polite and professional.
Great communication!
3/6/2023
Jacob C. VERIFIED CUSTOMER
Great customer service.
3/6/2023
Edward M. VERIFIED CUSTOMER
Excellent service
3/5/2023
Suhui Q. VERIFIED CUSTOMER
Matt is the best. Came in close to 7pm to pick up car. He was the only employee still working. Great service fronhim always!
3/5/2023
Herman L. VERIFIED CUSTOMER
Vanessa was very helpful and professional, I really appreciated her help