Matt has always been my go to service advisor at Lexus. He's always ready and willing to answer any of my questions and really cares about me and my car. His service has always been outstanding and if I can give him 50 stars I would. His follow up is wonderful all times while my car is being serviced. He is a model employee and I think he should be employee of the month every month. The manager is needs to give Matt Ivko an excellent raise. I could go on and on about how amazing Matt is. Thanks for the great service as always Matt! Until next time!!
1/27/2023
Eric B. VERIFIED CUSTOMER
Matthew Ivko is a fantastic service advisor. He’s attentive to requests and makes expert recommendations and suggestions.
1/26/2023
William S. VERIFIED CUSTOMER
Ok
1/26/2023
Joseph W. VERIFIED CUSTOMER
Thank you for the great maintenance service and the superb car wash/detail. Very much appreciated and not taken for granted.
1/26/2023
Amelia V. VERIFIED CUSTOMER
Thanks to all on the Lexus service department team. You always do a fabulous job. I know every time I can trust you w/my vehicle.
1/26/2023
Barbara F. VERIFIED CUSTOMER
Matt has taken meticulous care for my vehicle and for my services that are were needed. I appreciate his positive attitude while keeping in touch with me. I trust him with the care of my car.
1/26/2023
John N. VERIFIED CUSTOMER
Great job always receive great service there and it’s always good to see Bob Averill my old buddy
1/26/2023
Giovani C. VERIFIED CUSTOMER
I arrived at 4pm sharp on the day of my scheduled appointment and then was told at around 4:20pm that they weren’t going to be able to help me. They gave me a loan car. I had to drive all the way from Ramona again the following day all for a tire rotation . I don’t mind the drive that much but I had to leave my job early two days in a row .
1/26/2023
Estanislao O. VERIFIED CUSTOMER
The service was great Matthew was really helpful he has patience with his customers. We have had a really good experience with him
1/26/2023
Danilo G. VERIFIED CUSTOMER
Sofia informed me what’s going on with my car she’s nice to me
1/26/2023
Blanca Z. VERIFIED CUSTOMER
Thanks Anthony gave me a great service I am satisfied and happy with his customer service and work that was done with my car thanks
1/26/2023
Patricia B. VERIFIED CUSTOMER
Tyler was very helpful and thorough in his comments. He made every effort on my behalf, which I appreciated!
1/25/2023
Trinette C. VERIFIED CUSTOMER
Mark was responsive and kept me well informed
1/25/2023
Yiping H. VERIFIED CUSTOMER
Professional and polite.
1/25/2023
Gail K. VERIFIED CUSTOMER
No problem w/ Mark. However, someone along the way took our disability placard, which my husband totally NEEDS. Received lots of help about an hour after leaving Lexus when I discovered it missing. Still not found. NOT happy.
1/25/2023
Keqiang Z. VERIFIED CUSTOMER
Excellent service!
1/25/2023
Natalie H. VERIFIED CUSTOMER
Mark was very informative and efficient. He delivered a high quality level of service!
1/25/2023
Karen B. VERIFIED CUSTOMER
Matt always takes very good care of me,
1/25/2023
Bernice R. VERIFIED CUSTOMER
Tyler is always on top of the extraordinary service