Christian Burke addressed my problem with Lexis professionalism and his analysis was correct. His plan for my car made my time commitment minimal. I have always been impressed with his customer service.
1/4/2025
Terri K. VERIFIED CUSTOMER
Christian was super nice and the service was quick!
1/4/2025
Roland H. VERIFIED CUSTOMER
Everything was what I was told. Service is great.
1/3/2025
Philip O. VERIFIED CUSTOMER
Every one of your staff was very professional and courteous, including Tyler. Happy New Year to you all and thank you!
1/3/2025
Anthony A. VERIFIED CUSTOMER
I was very happy but when I got home and looked at my receipt I released that my service points that I requested to be used were not applied. Not a big deal but I didn’t think I needed make sure again at pick up of the vehicle.
1/3/2025
Paula A. VERIFIED CUSTOMER
Maryann was very professional and helpful
1/3/2025
Christine H. VERIFIED CUSTOMER
Anthony is such a sweet and professional service advisor. It's always a pleasure to bring my car in and get a chance to talk to him and catch up. I love that the ESCONDIDO Lexus dealership gives us complementary espresso coffee drinks. I just discovered their lounge with the wonderful massage chairs. What a great way to wait for your car while it's being worked on.
1/3/2025
Lyle W. VERIFIED CUSTOMER
Really kind and helpful and tried his hardest to figure out
1/3/2025
Terry B. VERIFIED CUSTOMER
Great service. Efficient and honest.
1/3/2025
Brooke Y. VERIFIED CUSTOMER
Tyler is a stellar asset to your team. He was very friendly, professional and straight forward with what assessments my car needed. He promptly called me and broke down everything my car needed as well as the price points so that I wasn’t surprised. His insight added high value to the answers he provided to my questions. Tyler made me feel cared for like family. Thank you Tyler for making this experience easy and low stress.
1/3/2025
Ronna Mcclain. VERIFIED CUSTOMER
Tyler is great!
1/3/2025
Deniz E. VERIFIED CUSTOMER
Maryann, Peter, Able and Lexus Escondido customer satisfaction team performed excellent again. I am very pleased with timeliness, quality and attention to detail. Thank you!
1/2/2025
Todd N. VERIFIED CUSTOMER
My service is always taken care of by Tyler, he is professional, courteous, and attention to detail always. I bring both my Lexus IS 350 and GX 470 to him if Services needed.. I drive all the way from Murrieta because Lexus Escondido with my service provider, Tyler and their crew of technicians always get the job done right. Thank you.
Todd. N
1/2/2025
Paula Acosta. VERIFIED CUSTOMER
I dropped off my vehicle at Lexus and I received a loaner car for two days but had no contact with anybody from Lexus , so I started calling Lexus to see what the status was on my vehicle. I spoke to Tyler and he said I can pick up my vehicle because they had put a claim in for my compartment to the corporate office. I know the holidays are slowing things, but I'm hoping the corporate offices will replace the defective compartment, I hope someone will give me an update on the status soon.
1/1/2025
Colada Jessielisa. VERIFIED CUSTOMER
Had to go to Enterprise for a Loaner.Really surprised me!!! However, service for 50k and changed oil extremely satisfied. Marianne and staffs all customer service oriented. Well Done….
1/1/2025
Glenn S. VERIFIED CUSTOMER
Great job
1/1/2025
Saundra S. VERIFIED CUSTOMER
Start to finish…everything was great!
1/1/2025
John W. VERIFIED CUSTOMER
Superb service
1/1/2025
Ralph P. VERIFIED CUSTOMER
Maryann was a pleasure to work with. She kept me informed as to the service status of my Lexus! THANK YOU!