I am very satisfied with my service today. Thank you Ben.
1/15/2023
Linda P. VERIFIED CUSTOMER
Tyler provided me excellent service above and beyond checking in with me and providing top notch support and service!
1/14/2023
Cheryl H. VERIFIED CUSTOMER
Tyler was outstanding to deal with. I will be happy to complete the survey
1/14/2023
Cindy D. VERIFIED CUSTOMER
Helpful. Good customer service .
1/14/2023
Ruby W. VERIFIED CUSTOMER
I took my vehicle for the required maintenance, but I received a loaner vehicle that requires maintenance. Why would I get a loaner vehicle that requires maintenance when I am making the effort to keep my vehicle properly maintained. Makes no sense to me.
1/13/2023
Bradley Z. VERIFIED CUSTOMER
thanks
1/13/2023
Timothy C. VERIFIED CUSTOMER
Excellent job
1/13/2023
Ralph And. VERIFIED CUSTOMER
Vanessa was exceptional in service and communication. She is one of the reasons I return to the Escondido location, as kindness and imprccability are importanT to me. I appreciate high standards.
1/13/2023
Arthur C. VERIFIED CUSTOMER
I would like to commend Mark’s performance for helping me today. I didn’t have an appointment but because he saw that I needed some assistance, he went above and beyond to make sure I went home safe and taken cared of. I had an urgent situation where one of my tires needed to be fixed. And he did just that and I can’t thank him enough for his superb assistance rendered to me. I’m sure he extend that to all his customers. But because of his great attention to detail , its what make your team so valuable to us customers. Kudos to him and he really needs recognition for his performance. Thank you Lexus Escondido especially to Gummet, Mark, the many supporting attendants, and of course Patrick (your great team) for the overall assistance I got today. Mahalo!
1/13/2023
Dennis P. VERIFIED CUSTOMER
Matt does a great job.
1/13/2023
Wilfred M. VERIFIED CUSTOMER
Courteousness and professionalism
1/13/2023
Wei Wang. VERIFIED CUSTOMER
Very efficient!
1/13/2023
SETH E. VERIFIED CUSTOMER
Costs could be lower.
1/13/2023
Thomas F. VERIFIED CUSTOMER
My Lexus ES 350 is a Pre Owned, which I prefer, purchased in Sept of 2010 at Carlsbad Lexus. Since Escondido opened it has been serviced there. Recent service done by Anthony Lee.
I am looking in at Lexus & BMW and to trade in or CarMax my current Lexus.
1/12/2023
Kristi H. VERIFIED CUSTOMER
Everything seamless, it was an enjoyable experience.
1/12/2023
Gordon F. VERIFIED CUSTOMER
Job well done
1/12/2023
Diana V. VERIFIED CUSTOMER
Very friendly and professional…
Would highly recommend
1/12/2023
Paulette S. VERIFIED CUSTOMER
Vanessa is really good!!
1/12/2023
David C. VERIFIED CUSTOMER
Thank you for the wonderful service that was performed on my Lexus. The work was beyond my expectation and I appreciate your efforts! As always, it was a pleasure to deal with Lexus Escondido!