Ben handled the extended time of my car service thoroughly. He was professional, congenial and personable. I appreciate his timely communication and extension of the loaner car when it was determined that my car would not be ready before Christmas. Thank you Ben.
12/29/2022
Jerry K. VERIFIED CUSTOMER
We always enjoy Anthony’s assistance and the mechanics are the best
12/29/2022
Dana U. VERIFIED CUSTOMER
It would be nice if checking in to drop off my vehicle it didn’t take almost a hour every time.
12/29/2022
Mark O. VERIFIED CUSTOMER
Mark was very helpful and made my service experience that much better
12/28/2022
Jenna L. VERIFIED CUSTOMER
Anthony is the best. He always communicates well and I feel very taken care of during my service appointments.
12/28/2022
Eileen H. VERIFIED CUSTOMER
Vanessa was very thorough, professional, helpful and customer oriented! It was a pleasure to have her assist me!
12/28/2022
Brendan G. VERIFIED CUSTOMER
MATTHEW IS THE BEST ADVISOR HE WAS VERY HELPFUL IN ASSISTING ME WITH MY BMW’s NEEDS AND LETTING ME KNOW WHAT I SHOULD HAVE FIXED, WILL DEFINITELY BE BACK! THANK YOU MATTHEW AND LEXUS OF ESCONDIDO!
12/28/2022
Mary I. VERIFIED CUSTOMER
Everyone was very pleasant, helpful, and prompt. LEXUS Escondido, understands, and practices great customer care.
12/27/2022
Tom A. VERIFIED CUSTOMER
All my work was done like Tyler said it would be I am very happy that is why I keep coming back every year thank you again for your great service Tom
12/27/2022
Lynn C. VERIFIED CUSTOMER
Vanessa is very nice and professional, and attentive , I will recommend her.
12/27/2022
Laverne S. VERIFIED CUSTOMER
Very satisfied with Tyler. Made me feel comfortable and assured I would get my vehicle fixed asap. Kept in contact about the issue with the vehicle. Very honest, friendly and knowledgeable.
12/27/2022
Remedios D. VERIFIED CUSTOMER
Am fully satisfied with the service
12/26/2022
Moe R. VERIFIED CUSTOMER
My experience at Escondido Lexus with Matthew, it’s always been an outstanding one , Matthew as a Service Advisor , is very professional very knowledgeable takes time to explain what needs to be done. I trust his judgment and honesty. He’s an asset to the company because of people like Matthew makes Escondido Lexus a great organisation it is, I always have a great experience.
12/26/2022
Colin B. VERIFIED CUSTOMER
Everyone was great and they tried, but they couldn’t reproduce the intermittent issue we are having with parking sensors.
12/26/2022
Marlene P. VERIFIED CUSTOMER
I was very satisfied with my customer service with Sofia my agent at Lexus Escondido and with my car the dings that came out look absolutely amazing. Thank you, merry Christmas.
12/25/2022
Dana Marie. VERIFIED CUSTOMER
Anthony Lee, Atilla, Patricia and Peter were excellent in ensuring my NX was in perfect condition when I picked up my car Friday.