The waiting area was pleasant and the wait wasn’t very long
11/19/2022
Randall B. VERIFIED CUSTOMER
It’s always a pleasure to work with Anthony. One suggestion is to give customers the real time estimate for how long a service will really take (best and worst case scenario) so we can plan accordingly. Also please bring back the Vintana coupons.
11/19/2022
Thomas W. VERIFIED CUSTOMER
Very pleasant, enthusiastic
11/19/2022
Jacob C. VERIFIED CUSTOMER
He was friendly and knowledgeable about my cars needs? Will keep in mind recommendations he made for the future.
11/18/2022
Jason H. VERIFIED CUSTOMER
Tyler is one of the best service advisors I’ve
Worked with!!!
11/18/2022
Corey K. VERIFIED CUSTOMER
Thx Patricia, Pete, Tyler and the team for your professional work ethic and commitment to solving the issues at hand.
11/18/2022
Mary Jean. VERIFIED CUSTOMER
Appreciate your time snd effort in maintaining our car. We are Lexus satisfied family.
11/18/2022
Howard H. VERIFIED CUSTOMER
Anthony does a great job!
11/18/2022
David H. VERIFIED CUSTOMER
David is awesome!
11/18/2022
Eva B. VERIFIED CUSTOMER
I just would like to say thank you David for always being so helpful and patient with all my questions! You’re truly the best!
11/18/2022
Natalie M. VERIFIED CUSTOMER
Nothing to do with Tyler. Very upset I was not advised there are extremely limited loaner vehicles. Had to cancel an appointment I had because I couldn’t get there, didn’t get my car washed or have rear brakes done because I wasn’t about to wait another few hours after already being there for 2 that I had not planned on.
11/18/2022
John G. VERIFIED CUSTOMER
David is the best service agent in your Lexus dealership
11/18/2022
Robert W. VERIFIED CUSTOMER
I realize help is hard to find but training shouldn’t be skimped upon.
2 and 1/2 hours for a tire rotation seems a bit excessive.
We felt ‘out of the loop’. Everyone we talked to had to ‘check with someone else’.
If that is normal for you then I apologize.
11/18/2022
Kenneth N. VERIFIED CUSTOMER
David was extremely professional. Service done well and a very clean car was delivered back to me. Really appreciate the quality experience.
11/18/2022
David T. VERIFIED CUSTOMER
I feel that David went above what anyone would expect, he was very well informed about all the issues with my vehicle, courteous and kept me informed on the progress with my vehicle.
11/18/2022
Melissa M. VERIFIED CUSTOMER
Davis was extremely professional and made sure to take care of every detail regarding my car
11/18/2022
Elizabeth G. VERIFIED CUSTOMER
David was very helpful and I liked how he made me feel welcomed and kept me up to date with what was happening with my car.