Tyler communicated with me as I waited for service.
My car was delivered easily to me for pickup and no confusion where and when to locate it upon completion
10/15/2022
Hope M. VERIFIED CUSTOMER
Excellent service. Tyler was great!
10/15/2022
Kathie O. VERIFIED CUSTOMER
Ben did an excellent job, I had an issue and he was very helpful.
10/15/2022
Salomy T. VERIFIED CUSTOMER
Well done and good costumer service.
10/15/2022
Sonaina Y. VERIFIED CUSTOMER
Thank. For your help
I would like to talk about a trade in when I come back from Africa close to November
10/14/2022
Cathy A. VERIFIED CUSTOMER
Everyone at the Lexus Escondido service dept. treats me like I’m their favorite customer — from whoever checks me in to the young man who hands me my key when they finish. Always a pleasure! Thank you!
10/14/2022
Ivan L. VERIFIED CUSTOMER
Wonderful!!!
10/14/2022
Francisco V. VERIFIED CUSTOMER
Matt always does a great job. This is the reason I have continued coming to Lexus even after I moved my residence to Mission Valley just a few miles away from a LEXUS dealer.
10/14/2022
Rebekah J. VERIFIED CUSTOMER
David is the best! He is always professional and so helpful. He definitely goes above and beyond for his customers. I cannot Praise him enough
10/14/2022
John W. VERIFIED CUSTOMER
I feel David went beyond my expectations and kept me current and updated. I think he is an asset to your company.
10/13/2022
Jack A. VERIFIED CUSTOMER
Matt Ivko was my service advisor.
Attentive to my needs & a very tight time demand as I’m leaving on a road trip tomorrow with this car.
Excellent service support!
10/13/2022
Norman B. VERIFIED CUSTOMER
Matthew always take good care of me and my car. Thank you.
10/13/2022
DANA S. VERIFIED CUSTOMER
Tyler was awesome! I have already received an appraisal on my car and will be calling someone soon to discuss. Thank you!
10/13/2022
Irma C. VERIFIED CUSTOMER
Tyler was one of the best service advisor I have ever had for a long time. I’m very impressed with his professionalism and quality of service. I would be requesting for him next time I take my car for service!
10/13/2022
Conchita L. VERIFIED CUSTOMER
Shaynah Anderson always do the extra mile. She explained to me in detail what I need to be done on my car. She is very pleasant to talk to and respectful.
10/13/2022
El Dorado. VERIFIED CUSTOMER
Great service
10/13/2022
Judith P. VERIFIED CUSTOMER
Lori Smith and Tyler Payne were both very courteous and helpful in expediting my service in a a proper and efficient manner.
Also, Attila Vecsernyes was very helpful in assisting me with technical usage of features my car offers.
Thanks to all of them. I hope this survey gets to them!
Judy Panagos
10/13/2022
Elizabeth G. VERIFIED CUSTOMER
Great job
10/13/2022
Peter And. VERIFIED CUSTOMER
Appreciated the loaners and patience of the Lexus group wile my car was in
Peter Andersen
10/12/2022
Dexter M. VERIFIED CUSTOMER
Shaynah makes the customer service experience easy from beginning to end of any process.