Today's experience was great. Your entire staff is wonderful, But especially Joel. My wife and I have owned many cars and the experience at your location was the best we've ever had. My mind was made up as soon as we got to know Joel. He is an incredible representative of your organization. Joel is the reason we made the purchase.
10/12/2022
Meheriar H. VERIFIED CUSTOMER
Excellent customer service!
10/12/2022
Adrianna R. VERIFIED CUSTOMER
Disappointed to know that pricing when I schedule service line was not correct and ended up being 3x more and Lexis should honor the pricing on your website.
10/12/2022
Delia Q. VERIFIED CUSTOMER
Thank you the loaner car. I appreciate all the help I received from Tyler
10/11/2022
Vickie N. VERIFIED CUSTOMER
Matthew is very personable, professional, and follows through.
10/11/2022
Suzanne L. VERIFIED CUSTOMER
I liked that they provided a review of what else is needed or required on the vehicle.
10/11/2022
Mohammad G. VERIFIED CUSTOMER
Tganks
10/11/2022
Hope M. VERIFIED CUSTOMER
I bought a different car from David Mayer while my car was in for service and traded in the Lexus.
10/11/2022
Sam D. VERIFIED CUSTOMER
Professional and thorough.
10/11/2022
Lidia I. VERIFIED CUSTOMER
Was a very good and fast service !
Thanks!
10/10/2022
Monica T. VERIFIED CUSTOMER
Hassle free. Thank you
10/10/2022
Jennifer P. VERIFIED CUSTOMER
It’s always a pleasure to work with Matt he is absolutely thorough, courteous extremely knowledgeable and took great of my vehicle needs. I always have recommended him. A perfect 10
10/10/2022
Ben K. VERIFIED CUSTOMER
Service was smooth and easy.
Rental was ready for me at drop off - and car was ready for pickup when I arrived.
Couldn’t have asked for better service. Ben did a good job and car was serviced and cleaned well.
10/10/2022
Mihyang K. VERIFIED CUSTOMER
Very good job Anthony.
Faster update
10/9/2022
Herbert R. VERIFIED CUSTOMER
I made an appointment for the fuel pump recall. No one checked to see if the recall kit was in stock so 1 day was wasted waiting for parts. It took all of the 2nd day to do the recall, so picked car up morning of day 3, as I’m handed the keys the young lady said, your car wasn’t washed, do you want to have that done now? Your service people need to take the initiative without being told, check on parts when appointment is made, wash car as always!
10/9/2022
Shasta G. VERIFIED CUSTOMER
Friendly, efficient, and professional service. 10 out of 10!
10/9/2022
Albert K. VERIFIED CUSTOMER
Mr. Matthew Ivko is truly a gentleman and an absolute professional. I appreciate his technical knowledge and support! Thanks again.
Albert
10/9/2022
Carol J. VERIFIED CUSTOMER
Matt at Escondido is an excellent service person who always ensures that all request and concerns are taken care of. Carol J
10/9/2022
Bernice R. VERIFIED CUSTOMER
First time coming to servicing department and I’m so impressed by the level of service. Lexus for life! :)