We were satisfied with the work done on our vehicle.
9/22/2022
Thomas G. VERIFIED CUSTOMER
Matt never disappoints!!!
9/22/2022
Caleb C. VERIFIED CUSTOMER
really great professional team. Thanks again!
9/22/2022
Barbara H. VERIFIED CUSTOMER
I was left stranded 4 days after contacting Lexus that I had problems with my car. With no response ever I decided to take off my job before Lexus closing hours to drive down with someone following me to just drop the car off. I was then put in a loner and told that I would be contacted the next day. That never happened. Four days later I was sent a message that I could pick my car up!!! I feel the service at this dealer ship has gone down hill, this makes me sad after purchasing car after car there for 15 years
9/22/2022
Janet W. VERIFIED CUSTOMER
Good!!
9/22/2022
Mary S. VERIFIED CUSTOMER
Anthony is always very friendly and ready to help me with any car issues I might have. I am happy with the service he provided.
9/22/2022
Joe S. VERIFIED CUSTOMER
Matt Ivko is one of the main reasons I stay with Escondido Lexus service after we retired 4 years ago and moved to Poway from Pacific Palisades Los Angeles. Knowledgeable of the Lexus automobile, friendly, prompt in returning calls and facilitating obtaining a loaner and good relationships with the mechanics makes all the difference. Jwspooner MD
9/22/2022
Barry Uni. VERIFIED CUSTOMER
Great service as always. Matt Ivko is top notch. This is the best dealership in the city hands down.
9/22/2022
Jack A. VERIFIED CUSTOMER
Vanessa was great. Very help and made my experience easy and quick. Buy her lunch!
9/21/2022
Francois F. VERIFIED CUSTOMER
As a Lexus owner o expect a certain level of service. I expect the dealership to care about not only my vehicle but making the customer happy. I’ve been told that I have to search for product numbers because the service manager for some reason cannot. If I had to search for the product number I would not have asked Lexus for help.
9/21/2022
Barry L. VERIFIED CUSTOMER
Cost way to much money
9/21/2022
James J. VERIFIED CUSTOMER
Tyler Payne was great. He explained what was wrong with the tire so we could understand stand it. Thank you so much Tyler!
9/21/2022
Vanessa M. VERIFIED CUSTOMER
David was the best Service associate I have ever worked with. Also, the Escondido Dealership has streamline the processes SO well! Thank you!
9/21/2022
Jesse S. VERIFIED CUSTOMER
Had 2 cars to bring in,called the same day service appt. Which was made Quick. Very happy I got dio at her fast. Am a very busy person but it worked. Thanks David
9/21/2022
Peter M. VERIFIED CUSTOMER
Matt did a good job getting me in and back on the road.
9/21/2022
Maya Z. VERIFIED CUSTOMER
Matt was the best!!
9/21/2022
Angelito G. VERIFIED CUSTOMER
Venessa has the excellent customer service. I am very satisfied with all work done with my car. Thanks
9/21/2022
Stephen B. VERIFIED CUSTOMER
Very professional and customized service from Shaynah. We are very happy with her insights and advice.