MATHEW IS THE BEST! He is the reason I keep coming back to this location!!!!
7/16/2022
Erica And. VERIFIED CUSTOMER
Our car was treated very well by your service department. I would recommend anyone interested in a quality automobile to consider a Lexus as a. dependable vehicle.
7/16/2022
Inna J. VERIFIED CUSTOMER
Great service!
7/16/2022
Gel S. VERIFIED CUSTOMER
I feel that my car runs like new after any service you provide. My thanks and appreciation to the Lexus Escondido Service Team.
7/15/2022
Joyce M.. VERIFIED CUSTOMER
Matthew always does an excellent job. He kept me informed on my vehicles progress ,& was very helpful showing me a few things I didn’t know how to do.
7/15/2022
Ray F. VERIFIED CUSTOMER
Huge thanks to Sammy, Omid and Andrew ! All 3 of you were amazing ! You are the reason our family will only by from you !
7/15/2022
Steven N. VERIFIED CUSTOMER
Good service at a nice facility and Shaynah was very helpful.
7/15/2022
Mary R. VERIFIED CUSTOMER
I am completely dissatisfied with the service I had done. I know one of my tires is low I put air in it every couple of days they told me there’s no leak there’s no nail nothings wrong with my tire. Not sure why I gotta put air in the tire every two days then. After that whole fiasco when picking up my car they “” lost my car. Which is unacceptable disservice and I was provided the reasons that were given to me were impossible to even comprehend or seem as though somebody to lose a car. Feel free to call
7/15/2022
Paul D. VERIFIED CUSTOMER
Shayna we’re very customer oriented and met all of my needs.
7/15/2022
Wanda M. VERIFIED CUSTOMER
As long as I have selected a trust worthy representative I expect snd get excellent service and I have b
7/15/2022
Michael L. VERIFIED CUSTOMER
Lee provided outstanding customer service, by keeping me posted on my vehicle repairs status. By far one of the best Lexus Escondido’s employees, that I have dealt with, in a long time!
7/15/2022
Lee-Mar Aquarium. VERIFIED CUSTOMER
Great job Matt!!!!
7/15/2022
Paul D. VERIFIED CUSTOMER
Although I came in after five and didn’t realize I had to have an after hours appointment the lady at the desk where you pay at the cashier clearly let me know I need to make an appointment next time if I’m gonna be late. I didn’t appreciate her tone regardless
7/15/2022
Barbara C. VERIFIED CUSTOMER
Very easy process dropping off my car and “checking out” a loaner. And great communication/status updates. I appreciate it!
7/14/2022
Antonette G. VERIFIED CUSTOMER
Thank you for the quick service!
7/14/2022
Daniel D. VERIFIED CUSTOMER
Low tire pressure light was illuminated after last visit. Spoke with Adam about it right away. It was not on when I delivered the car. New tire was installed on that visit, and he commented that that was the tire with the sensor problem. This visit I am told the entire system is INOP, and I need to pay $900+ to fix it. Clearly this is unsatisfactory. Discussed with Bailee. Other work was all good. Dan Donoghue
7/14/2022
Alfredo P. VERIFIED CUSTOMER
Great car service
7/14/2022
Carol S. VERIFIED CUSTOMER
Bailee is a wonderful representative of Lexus, he is always going the extra mile for his clients.
7/14/2022
Donald R. VERIFIED CUSTOMER
Aaron was very polite and explained the procedure to repair my vehicle!
Grace in the cafe cooked me a delicious breakfast sandwich!!
7/14/2022
Joan G. VERIFIED CUSTOMER
Service rep was kind and helpful but worst process - took over an hour to drop off car and get loaner. Also took over 20 minutes to get car after I had paid. Previously my car was always there waiting….. Something was very different from previous experience as it seems to take much longer for everything!