Great service and the car looked beautiful when we picked it up..
Matthew was a pleasure to work with.
7/8/2022
De La. VERIFIED CUSTOMER
Great experience, I won’t hesitate to come back!
7/8/2022
Ramon D. VERIFIED CUSTOMER
I know it was a late appt and I believe the loaner I got smells smoke.
7/8/2022
Ronald K. VERIFIED CUSTOMER
Thanks
7/8/2022
Niki V. VERIFIED CUSTOMER
Everything was perfect. I really appreciated David’s friendliness and professional attitude. He’s a great guy!
7/8/2022
Cheryle L. VERIFIED CUSTOMER
Matthew is amazing and always goes above and beyond. He has the best customer service ever.
7/8/2022
An C. VERIFIED CUSTOMER
Thanks Bailee! You’re the best!
7/8/2022
Irene G. VERIFIED CUSTOMER
Shayna Anderson is an exceptional Lexus representative. She always gives me a full detail report regarding my vehicle and what we can do for preventative maintenance and we need to do to keep my 2012 Lexus running in excellent condition! I highly recommend Shayna and Lexus Escondido to all my friends and family! Thank you Shayna for all your help and knowledge!
7/8/2022
Kyu H. VERIFIED CUSTOMER
He is a kind person.
He give me correct advice on my car service items.
7/8/2022
Aaron T. VERIFIED CUSTOMER
Thank you Matt and team for your knowledgeable service!
7/8/2022
Dorothea W. VERIFIED CUSTOMER
Great service! Thank you! Matt is terrific!
7/8/2022
Tammy B. VERIFIED CUSTOMER
Matt is THE VERY best. Always keeping me posted on the outcome of my repairs. I wouldn’t go anywhere else and have any other service specialist.
7/8/2022
Sandy M. VERIFIED CUSTOMER
Excellent customer service.
7/8/2022
Dorothy P. VERIFIED CUSTOMER
So far. I have not gotten my car back but based on past experience with David, I trust the quality of service will be outstanding.
7/8/2022
David R. VERIFIED CUSTOMER
Matt was very helpful and we trusted his expertise in guiding us to the best tires for us. I will request him again.
7/8/2022
John S. VERIFIED CUSTOMER
Everything went wonderfully. We were very satisfied with the service and friendly staff.
7/7/2022
Carla H. VERIFIED CUSTOMER
I ended up here because of my dad and experience his had since he just got a car there. I been desperately looking for a car and as you there’s not much out there unless you wait for months (Toyotas) I got there Sunday 7/3 from Emiliano to Patrick everyone SUPER nice. They made me feel like a was taking a Lexus ???? I walk in Tuesday 7/5 following instructions from Sunday “Just get here Tuesday and they will take care of you” I understand services are by appointments and that some parts may not be available. I know I just signed for a 3yr old car that’s probably going to cost way more, but just for that reason I will be paying customer just like all others.
I really appreciate the help. Will I go back? Maybe not - only if I have to because of extra warranties.