Shayna we’re very customer oriented and met all of my needs.
7/15/2022
Wanda M. VERIFIED CUSTOMER
As long as I have selected a trust worthy representative I expect snd get excellent service and I have b
7/15/2022
Michael L. VERIFIED CUSTOMER
Lee provided outstanding customer service, by keeping me posted on my vehicle repairs status. By far one of the best Lexus Escondido’s employees, that I have dealt with, in a long time!
7/15/2022
Lee-Mar Aquarium. VERIFIED CUSTOMER
Great job Matt!!!!
7/15/2022
Paul D. VERIFIED CUSTOMER
Although I came in after five and didn’t realize I had to have an after hours appointment the lady at the desk where you pay at the cashier clearly let me know I need to make an appointment next time if I’m gonna be late. I didn’t appreciate her tone regardless
7/15/2022
Barbara C. VERIFIED CUSTOMER
Very easy process dropping off my car and “checking out” a loaner. And great communication/status updates. I appreciate it!
7/14/2022
Antonette G. VERIFIED CUSTOMER
Thank you for the quick service!
7/14/2022
Daniel D. VERIFIED CUSTOMER
Low tire pressure light was illuminated after last visit. Spoke with Adam about it right away. It was not on when I delivered the car. New tire was installed on that visit, and he commented that that was the tire with the sensor problem. This visit I am told the entire system is INOP, and I need to pay $900+ to fix it. Clearly this is unsatisfactory. Discussed with Bailee. Other work was all good. Dan Donoghue
7/14/2022
Alfredo P. VERIFIED CUSTOMER
Great car service
7/14/2022
Carol S. VERIFIED CUSTOMER
Bailee is a wonderful representative of Lexus, he is always going the extra mile for his clients.
7/14/2022
Donald R. VERIFIED CUSTOMER
Aaron was very polite and explained the procedure to repair my vehicle!
Grace in the cafe cooked me a delicious breakfast sandwich!!
7/14/2022
Joan G. VERIFIED CUSTOMER
Service rep was kind and helpful but worst process - took over an hour to drop off car and get loaner. Also took over 20 minutes to get car after I had paid. Previously my car was always there waiting….. Something was very different from previous experience as it seems to take much longer for everything!
7/14/2022
Govindbhai P. VERIFIED CUSTOMER
5/5 I drive all the way from La Jolla to Escondido for this service
7/14/2022
Desiree C. VERIFIED CUSTOMER
I appreciate the quality service I get from the Escondido Lexus Auto service center . I feel very fortunate to have had 2 great service managers over the years I’ve been coming there ..When I call to make my appointments Shayna is always helpful and knowledgeable to my needs of my vehicle.. I feel confident that my vehicle will be taken care ..This is the reason I keep coming back..And I love the loaners too..But I still love my One and only Lexus I bought 12 yrs ago .. Thank you for keeping my Lexus going ????
7/14/2022
Tammy C. VERIFIED CUSTOMER
Everything went as planned and we appreciate it
7/14/2022
Theresa I. VERIFIED CUSTOMER
Bailey was great!
7/13/2022
Jian Y. VERIFIED CUSTOMER
Great job
7/13/2022
Z &. VERIFIED CUSTOMER
Great job by everyone
7/13/2022
Michele I. VERIFIED CUSTOMER
David was wonderful! Overall great service as always at that location.
7/13/2022
Shawn H. VERIFIED CUSTOMER
David and the service manager really came thru for me on getting my key programmed despite being a unique and difficult situation. Thanks team!