I ended up here because of my dad and experience his had since he just got a car there. I been desperately looking for a car and as you there’s not much out there unless you wait for months (Toyotas) I got there Sunday 7/3 from Emiliano to Patrick everyone SUPER nice. They made me feel like a was taking a Lexus ???? I walk in Tuesday 7/5 following instructions from Sunday “Just get here Tuesday and they will take care of you” I understand services are by appointments and that some parts may not be available. I know I just signed for a 3yr old car that’s probably going to cost way more, but just for that reason I will be paying customer just like all others.
I really appreciate the help. Will I go back? Maybe not - only if I have to because of extra warranties.
7/7/2022
Jemy C. VERIFIED CUSTOMER
Anthony is always helpful and making sure my car is getting the service it needs! That’s why I’m a regular at the Escondido location.
7/7/2022
Marivic O. VERIFIED CUSTOMER
Aaron explained the process from start up to the delivery of the serviced car.
Thank you Team Lexus Escondido.
7/7/2022
Elise F. VERIFIED CUSTOMER
He is great I will request him for my service always
7/7/2022
Jovie E. VERIFIED CUSTOMER
David is very professional and very helpful!!
7/7/2022
Giovanna B. VERIFIED CUSTOMER
Aaron went out of his way to ensure I was happy with the results of the detail work on my car. Good customer service.
7/6/2022
Evelyn T. VERIFIED CUSTOMER
As always, Matthew Ivko is Lexus of Escondido number one maintenance service Rep. His customer service skills are second to none. He never hesitate to answer any questions I have regarding maintenance and service needed for my vehicle. Thank you Matthew for being my Lexus maintenance representative. As long as you are working at Lexus of Escondido, I will continue to bring my vehicle there for service.
7/6/2022
Aristeo P. VERIFIED CUSTOMER
Bailee is very helpful and accommodating, I requested to wait for my vehicle and he delivered as promised.
7/6/2022
Slater &. VERIFIED CUSTOMER
No thanks
7/6/2022
Arthur R. VERIFIED CUSTOMER
Aaron is very good, also helpful. Service at Lexus of Escondido is excellent.
7/6/2022
Wayne R. VERIFIED CUSTOMER
Your customer service is excellent
7/6/2022
Kevin B. VERIFIED CUSTOMER
She was very helpful.. only thing I am not happy with is I thi brought the service that will pay for anything that I need when I get service but is not only for regular oil change plus filters,tire rotation only
7/6/2022
Anita H. VERIFIED CUSTOMER
The excellent service is why my mom, who is also a Lexus owner, is likely to switch from Carlsbad to Escondido for her servicing needs.