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Real Reviews from VERIFIED CUSTOMERS
Thomas A. VERIFIED CUSTOMER
Maryann is awesome
12/4/2024
Bob B. VERIFIED CUSTOMER
Service was quick and the rep was responsive.
12/4/2024
Allison B. VERIFIED CUSTOMER
Thank you Anthony for being the best service advisor ever . Very nice humble gentleman, he really deserve a raise , Lexus please take care of him you got a good hard worker
12/4/2024
Carolyn F. VERIFIED CUSTOMER
This is directed more towards the designer/manufacturer: please put water sprayers on the back window of the suvs. Also, allow the gas fueling lid to be opened from the outside when the car is unlocked with the key. Reaching inside is annoying. Additionally, program in a key tap to allow the sun roof to be opened with the key fob so the car can begin to cool down before entering it. Allow the car hatch to be kicked open even when the key is not directly behind the hatch.
12/4/2024
Emerito P. VERIFIED CUSTOMER
He explained what is to be done clearly. He was nice and very helpful.
12/4/2024
Guillermo P. VERIFIED CUSTOMER
Great service and communication. Very pleased!
12/4/2024
Michael E. VERIFIED CUSTOMER
Everything was great. Thank you so much
12/4/2024
Deborah K. VERIFIED CUSTOMER
Professional staff. I was promptly checked in. Additional recall service was provided in addition to my scheduled service. My car was serviced and cleaned in timely manner. Very satisfied
12/4/2024
Olga K. VERIFIED CUSTOMER
Thank you!
12/3/2024
Hilary F. VERIFIED CUSTOMER
Great service as always. I really do appreciate it. Please I just wanted to say I forgot my garage key in the loaner’s car I got (RX450h+), on the sun visor while my car was undergoing servicing. Please call me on ****-****-xxxx when my garage key is found. Thank you very much.
12/3/2024
Geofrey G. VERIFIED CUSTOMER
Tyler has consistently been a great adviser. Very helpful and accommodating. Excellent service team! Thank you
12/3/2024
Dawn K. VERIFIED CUSTOMER
Tyler was great. Very helpful.
12/3/2024
Gary W. VERIFIED CUSTOMER
When first arrived, the young man who took our information and said to go inside, and the service rider would be with us, was very polite. We waited for someone to help us.another associate, saw us standing there and asked if she could. While waiting our service rider walked past us three times before she took us to her office.
12/3/2024
Arlene A. VERIFIED CUSTOMER
I was very happy with the service I was provided.
12/3/2024
Noelle K. VERIFIED CUSTOMER
Keeps me updated on the status of my car and what’s needed and when it’s ready
12/3/2024
David S. VERIFIED CUSTOMER
Maryann was very pleasant and professional. It was a pleasure as usual with dealing with the entire staff.
12/3/2024
Sean M. VERIFIED CUSTOMER
Anthony is amazing as always. He takes great care of us and makes sure our GS350 receives everything it needs to stay top notch.
12/2/2024
Carol A. VERIFIED CUSTOMER
Things were disorganized and communication was not confusing.
12/2/2024
Eddie E. VERIFIED CUSTOMER
My car was returned with scratches it did not have when I dropped it off. The car was in the dealer’s possession from Saturday to Tuesday 11/22-11/26/2024. I called Jesse and emailed him pictures of the damage on 11/26. He said he would talk with the service manager and respond back. I haven’t heard from Jesse as of 12/2/2024, perhaps due to the holiday. Usually, I receive a 360 degree inspection of the car at drop off to document any existing damage. This time I did not. I wait for your response.
12/2/2024
Mohammed A. VERIFIED CUSTOMER
Tyler’s customer service is exceptional.
12/1/2024