Anthony Lee was helpful and listened to my concerns. I would have liked to have been provided the video of the walkthrough while my car was being inspected, but I was told it was not available. However, Anthony reviewed the report of the inspection with me and I appreciated him doing this. He made me feel welcomed and that my car would be taken care of. Thank you.
11/14/2024
David P. VERIFIED CUSTOMER
Sofia did a great job along with Marco,
the rental desk, cafeteria and cashier.
11/14/2024
Robert G. VERIFIED CUSTOMER
The vehicle has performed well. The vehicle electronics are a bit overwhelming.
11/14/2024
Luisa R. VERIFIED CUSTOMER
Sofia was great at keeping me updated during my service
11/14/2024
Richard O. VERIFIED CUSTOMER
Anthony Lee exceeds expectations in customer service.
Christy in car rental is outstanding
11/14/2024
Ingrid L. VERIFIED CUSTOMER
Everything went very well, as usual.
That’s why I drive all the way to your dealership from Palm Springs!
11/14/2024
Jaime E. VERIFIED CUSTOMER
Friendly staff.
11/14/2024
Nemia F. VERIFIED CUSTOMER
Anthony is an excellent service manager. Very pleasant to talk to, knowledgeable and true to what he says.
Thank you Anthony.
11/14/2024
Iain M. VERIFIED CUSTOMER
Friendly, efficient, and timely.
Thank you
11/14/2024
John A. VERIFIED CUSTOMER
I needed some clarification on a couple of items that were done in my car, and Jesse explained it clearly , and I was satisfied.
11/14/2024
Stacy R. VERIFIED CUSTOMER
Tyler always takes great care of my car. He is easy to work with and I trust his recommendations.
11/14/2024
Francois L. VERIFIED CUSTOMER
awesome service
11/14/2024
Haleh K. VERIFIED CUSTOMER
Tyler Payne was very courteous and helpful throughout our time at the service department. He was very knowledgeable, and he explained everything to me, making sure I understood the services I was receiving.
11/13/2024
Daohang T. VERIFIED CUSTOMER
I got my 20k service on 10/25 then on 11/9 my dashboard warned me about maintenance required. I had to take my car again to the Lexus Escondido on 11/11. It turned out they just forgot to reset the warning properly. What a waste of time. I will probably not going back to Escondido to service.
11/13/2024
Andrew W. VERIFIED CUSTOMER
I was very impressed with the help provided by Anthony Lee and the entire team of technicians. They went above-and-beyond expectations to get my servicing completed and the brake system fixed.
11/13/2024
Aslam M. VERIFIED CUSTOMER
Sofia and everyone else was exceptional. Loaner car experience with enterprise was not good.
11/13/2024
Angelina H. VERIFIED CUSTOMER
Thank you Tyler & valet team for the amazing service.
11/13/2024
Deborah J. VERIFIED CUSTOMER
Tyler is great! He always takes care of the problem.
11/13/2024
Rose Marie. VERIFIED CUSTOMER
Everyone was very pleasant and helpful and very efficient
11/13/2024
Jazmine L. VERIFIED CUSTOMER
Tyler was very helpful and very explanatory with my questions . Great service ! Thank you for all your help