Christian is terrific and an excellent rep of Lexus. Professional, personable and pleasant.
11/10/2024
Asha D. VERIFIED CUSTOMER
I always get excellent service from Christian for all our three Lexus’ we get service there. He is very gentle, polite and patient to listen to our concerns and provide right guidance. We are very happy to bring our vehicles to Lexus Escondido.
11/10/2024
Christine W. VERIFIED CUSTOMER
I specifically made my appointment for 7 am so I could get the car dropped off quickly and go about my day. It took 45 minutes to drop off my car and get a loaner. I am left wondering if that is normal or not.
11/10/2024
Elhaum M. VERIFIED CUSTOMER
Always a 5 star service on time and communication in place
11/10/2024
Tsering L. VERIFIED CUSTOMER
Jesse was very professional & helpful.
Tsering L
11/9/2024
Arabella B. VERIFIED CUSTOMER
My car was ready to pick up as planned. And, receiving a loaner car made the time without my car so much easier. Thank you for the loaner car replacement. Made lathe process so much easier.
11/9/2024
David D. VERIFIED CUSTOMER
Anthony Lee is helpful and knowledgeable. We appreciate his assistance each time we bring our car in for service.
11/9/2024
Stacy M. VERIFIED CUSTOMER
Very professional!!!
11/9/2024
Christina A. VERIFIED CUSTOMER
Tyler was very helpful and professional
11/9/2024
Maria M. VERIFIED CUSTOMER
Hi, my experience today was not satisfactory. I had my appointment at 1:30 and arrived at 1:15. It took them more than 3 hours to give me my car. They didn't wash it well. I made an appointment last week at 2:30 when I arrived at the appointment they told me that the car would not be ready until the next day. They should have told me and I should not have driven 35 minutes to have my car serviced. I think they did not give me the service as they did at the beginning.
11/9/2024
Carpio, Danilo. VERIFIED CUSTOMER
Christian is very helpful and professional! Great service!
11/9/2024
Roy P. VERIFIED CUSTOMER
Our compliments to Christian Burk. He was professional and attentive. He made sure we were in the loop which was appreciated.
11/9/2024
Phil D. VERIFIED CUSTOMER
Great experience as usual
11/9/2024
Larry B. VERIFIED CUSTOMER
100%
11/9/2024
David W. VERIFIED CUSTOMER
Thanks
11/9/2024
Richard B. VERIFIED CUSTOMER
We bought our 2013 Lexus RX350 new in 2013 from San Diego Lexus and had it serviced at Lexus Escondido since then. At first, we brought our Lexus to Escondido for convenience, location, close to home, etc. but in the long run it was quality of the service!
11/9/2024
Ikaev D. VERIFIED CUSTOMER
Sofia is a very nice person and I am very glad that she helped me, it was a pleasant to be in her company. She is a very good specialist
11/9/2024
Harry H. VERIFIED CUSTOMER
Excellent service
11/8/2024
Molly R. VERIFIED CUSTOMER
Christian Burke is amazing at what he does. He provides great communication, he is thoughtful and sincere. Christian goes above and beyond to take care of us and to make sure our vehicle is well taken care of as well. I live near San Diego Lexus and only continue to go to Escondido Lexus because Christian’s customer service is unmatched. He makes visiting Lexus Escondido a great experience and we always leave satisfied.
11/8/2024
Blanca Z. VERIFIED CUSTOMER
My car did not get fix I M not happy with the results