Lori Smith actually set up our appointment with Tyler and she was very specific to the service team of our expectations for a seamless visit and Tyler followed through perfectly! Lori Smith was a pleasure to work with and we are so grateful for her professional assistance. We can’t praise her enough!
10/6/2024
Ruth T. VERIFIED CUSTOMER
You were helpful and wonderful always
10/6/2024
Maria D. VERIFIED CUSTOMER
The service was quick and all the representatives are professionals and courteous.
10/6/2024
Lilia A. VERIFIED CUSTOMER
My service advisor did a great job of explaining all of the maintenance timelines, intents, and provided expert advice. Thank you for the amazing service, I will continue to trust my vehicle with your team!
10/6/2024
Frank L. VERIFIED CUSTOMER
Anthony Lee is one of the best service consultants, bar none, that I have ever had the pleasure of working with. Anthony truly goes out of his way, from the time you arrive to the time you leave and even in between, to ensure that you and your Lexus receive a level of treatment that can't be matched at other Lexus service center. He is a true asset to the Lexus Escondido Service Center and to the entire team at Lexus Escondido. He is the main reason as to why I will continue to have my Lexus vehicles serviced at Lexus Escondido and no where else!
10/6/2024
Jeanette C. VERIFIED CUSTOMER
Always happy to go to Lexus Escondido. Excellent customer service upon my arrival. Pleasure to have Mr. Anthony Lee service my vehicles with my complete satisfaction. ????????????????????????????????
10/6/2024
Asibullah Abdul. VERIFIED CUSTOMER
It was great thanks to Tyler
10/6/2024
Almira S. VERIFIED CUSTOMER
Christian is excellent???? he'svery accomodating. We would requesr fir him next time. Thank you for the good service today!
10/6/2024
Jaewook C. VERIFIED CUSTOMER
Anthony is an awesome service advisor. He catches what I wanted to know. I appreciate that he remembers me. It was an icebreaking for me. He is so friendly, smile-faced, and patient that I was able to bring up what I was going to say or ask. I enjoyed a lot to communicate with him. I appreciate him to answer all my questions. His recommendations were not too much but just enough for me to consider and make a decision for my car service. Excellent advisor!!!
10/6/2024
Eva I. VERIFIED CUSTOMER
I always receive friendly and professional service from Mr. Umhra.
10/6/2024
Natalie M. VERIFIED CUSTOMER
Always great service from Tyler!
10/6/2024
Elizarraras, Carlos. VERIFIED CUSTOMER
Tony was great!! Very helpful went above and beyond really satisfied with his work
10/5/2024
Laurence Charles. VERIFIED CUSTOMER
Service was wonderful, thank you.
10/5/2024
Patrick C. VERIFIED CUSTOMER
I was greeted at the Service Reception by a lady who was courteously smiling, professionally dressed, and very cordial. Ms. Maryann Jaramillo is above Truly Exceptional in how she has treated me during this appointment. Observed to be proficient, she quickly understood what I needed for the 10k service and recommended that I wait for the RX 450h as the program would have everything done in less than an hour. Ms. Maryann, then, I went ahead to **** me to the awesome exquisitely furnished lounge that you have where I waited for a few. It just seemed that only after a few minutes of waiting, Maryann was explaining that the 10k service was done and what would need to happen next, as she next escorted me to close the days appointment at the next counter. This is what I am talking about! The 10k service was expeditious and speedy, and I was really treated like a guest! Because of the professionalism, courteous, and constantly smiling cordial treatment at this service I am returning soon to make my next service appointment with Ms. Maryann. She told it like it is and enhanced my feelings of being a forever customer for her doing so. Thank you Lexus, Escondido for this wonderful lady and the way she treats her customers! Make a great day!... Patrick C
10/5/2024
Heritage Alliance. VERIFIED CUSTOMER
I like your service. I drive from Carlsbad to service my car, because of your excellent service. I am 2miles from Carlsbad location , but I drive to your location.
10/5/2024
Jeff W. VERIFIED CUSTOMER
He was a pleasure to work with. Just enough communication and information. Hope to work with him in the future when necessary.