Everything was fine except the car wash, they didn’t wash the roof of car and lots of water spots
9/29/2024
Margaret F. VERIFIED CUSTOMER
Excellent service as always. Thanks!
9/29/2024
Shawn V. VERIFIED CUSTOMER
Excellent service. Wait time is long but they make it up by filling up the tank along with car wash.
9/29/2024
Valerie L. VERIFIED CUSTOMER
I asked about the coupon I received in the mail today… it says “recommended service special $50 off. “ I wondered if I could apply the coupon to my invoice from today.
I love working with Mark C. He gets five stars for great service!
Val
9/29/2024
Elyse C. VERIFIED CUSTOMER
Anthony Umhra is the best service advisor I have ever had! Coming back just for him
9/28/2024
Avery C. VERIFIED CUSTOMER
Everything is running so good and it was pretty fast. I was very impressed the floors were cleaned and the outside was clean as well. they also filled my tires without even asking which was really nice. thank you so much i am so much less stressed about my car after my stop by!!
9/28/2024
William D. VERIFIED CUSTOMER
Tyler is the best. I have developed great relationships since I leased & then bought Lexus : All my service technicians have been professional & a blessing. And, Tyler is one of the best!
9/28/2024
Rodolfo O. VERIFIED CUSTOMER
Best service received. Thank you Lexus of Escondido. Thank you Sofia.
9/28/2024
Yadira R. VERIFIED CUSTOMER
Christian has amazing service!
9/28/2024
Carilyn Roberts. VERIFIED CUSTOMER
Tyler is great! Kind, professional, knowledgeable and a good listener. He will continue to my choice.
9/28/2024
Linda G. VERIFIED CUSTOMER
I appreciated all the extras
9/28/2024
Thomas G. VERIFIED CUSTOMER
Excellent service thank you !
9/28/2024
Wang, Peter. VERIFIED CUSTOMER
Well done
9/28/2024
Bryan C. VERIFIED CUSTOMER
Sofia is the best!
9/28/2024
Kevin B. VERIFIED CUSTOMER
Great customer service thank you very much
9/28/2024
Joyce S. VERIFIED CUSTOMER
I recently brought my car in for service at Lexus Escondido, and while my experience started out great, it ended on a disappointing note. Jessie was very attentive, helped address my concerns, and ensured my tire issue was handled efficiently. However, when I came to pick up my car, Gabriella was extremely rude and unprofessional. I had received a text from Lexus instructing me to check in at the front to pick up my car, but when I informed her, she abruptly told me to go around and get my car with a condescending attitude. She refused to listen or explain the proper process, even after I mentioned that I was simply following the instructions from the text. Her lack of professionalism left a sour impression after what was otherwise a good service experience.
9/28/2024
Sudarshan K. VERIFIED CUSTOMER
Great customer service… v prompt and responsive!!! Thx
9/28/2024
Maria M. VERIFIED CUSTOMER
Service was fast.. very satisfied
9/28/2024
Frank G. VERIFIED CUSTOMER
I appreciate Lexus Escondido services and looking forward to seeing you all in my future needs.