Tony is very knowledgeable and friendly.
I feel very comfortable about bringing my car to your dealership.
Everyone there is very professional. You have great team!!!
9/6/2024
Gill Young. VERIFIED CUSTOMER
Thank you.
9/6/2024
Cammile B. VERIFIED CUSTOMER
Christian was awesome as usual!
9/6/2024
Lawrence B. VERIFIED CUSTOMER
5 stars. Excellent service.
9/5/2024
Carol P. VERIFIED CUSTOMER
Haven't received a response to door lock issues, feedback sheet describing brake or treadlife of tires. Marks manner is outstanding. Keep and offer him a raise tough to find competent professionals.
9/5/2024
Hai K. VERIFIED CUSTOMER
Thank you for nice service-
Tyler Payne did nice service,
And a kind man. He also gave me a senior discount .
The car is clean, in and out. I like your service.
9/5/2024
Sharon D. VERIFIED CUSTOMER
Always a good experience when we have our car serviced at Lexus of Escondido.
9/5/2024
Nguyen, Hanh. VERIFIED CUSTOMER
Lack of communication , no follow-up, car not done timely
9/5/2024
Edgar Ortiz. VERIFIED CUSTOMER
Christian Burke was very polite & attentive to what I had to say & had a terrific & Professional presence about him. His physical presentation was very professional & his demeanor was upbeat & friendly. I enjoyed meeting him for the first time and would like on future visits to ONLY be helped by Christian Burke. Thanks for giving me the opportunity to express my thoughts about my experience.
From 1 to 5 stars in performance, Christian Burke got 5 ??????????
9/5/2024
Donna Johnson. VERIFIED CUSTOMER
Tyler was courteous and professional. Apologetic for my wait. Was not certain my car would be ready by the end of the day but made it happen. Car looks great! Thank you, Tyler
9/5/2024
Barbara L. VERIFIED CUSTOMER
We were very satisfied with the service we received from Mark.
9/5/2024
Cheryl T. VERIFIED CUSTOMER
Everything was spectacular! I was completely satisfied with how my car was serviced … and the cleaning and detail job was the best I’ve ever had on my vehicle! Thank you so much!
9/5/2024
Marilyn Minerales. VERIFIED CUSTOMER
The person assigned to my account failed to communicate with me. I had to call and follow up if my car was ready for pick up. This is the first time this happened. All the other times in the past was ok.
9/5/2024
David R. VERIFIED CUSTOMER
Another great Lexus experience
9/5/2024
Benjamin G. VERIFIED CUSTOMER
Tyler is great. He understands my interest and concerns. Nice person to work with.
9/5/2024
Jacqueline I. VERIFIED CUSTOMER
Jesse Martin is very professional. He was very good at keeping me informed about the progress of the servicing of my car.
9/5/2024
Ana B. VERIFIED CUSTOMER
Sophie was excellent she helped me to navigate the care of my car because this was my first time taking my car for revision. She was great and the whole staff who works at Lexus Escondido
9/4/2024
Cannie C. VERIFIED CUSTOMER
Tyler was a great adviser. Had my car cleaned and he was informative. Highly recommended.
9/4/2024
Phuong Pham. VERIFIED CUSTOMER
Jesse was great. Friendly and on-time with delivering our vehicle back .
9/4/2024
Susan H. VERIFIED CUSTOMER
Jesse’s service was good. However, apparently the Lexus server was down and they were unable to program a second key for me. This was the second time I had an appointment to get my key and when I went in I was unable to get the key. It has been over 8 months since I purchased my Lexus and I just want my 2nd key. I have another appointment tomorrow but Jesse called this morning to say the server is still down and asked that I call before coming in for the appointment.