Tyler always takes care of my car and makes sure I’m happy & comfortable either waiting or with getting a rental car quickly. Thank you again, Tyler!!
8/23/2024
Jeremy M. VERIFIED CUSTOMER
Sophia was great. Very attentive and kind.
8/23/2024
Jacquelyn H. VERIFIED CUSTOMER
He was great and very knowledgeable!!
8/23/2024
Pamela M. VERIFIED CUSTOMER
Best! Anthony Lee so helpful and absolutely best !!
8/23/2024
Johnnathan Keyes. VERIFIED CUSTOMER
Tyler was great! Fantastic service
8/23/2024
Franz E. VERIFIED CUSTOMER
Jesse Martin has been very courteous and explained in detail the work that needed to be done on my Lexus/Es 350. I am satisfied with Lexus Escondido Service Dept. Thank you,
Franz E
8/22/2024
Hans M. VERIFIED CUSTOMER
Thanks for your help with the service. Lexus Escondido is always a nice place to bring our cars.
8/22/2024
Gary Michael. VERIFIED CUSTOMER
I was told it would take about 1 1/2 hours, so I waited. It took almost 3 hours! I was told they couldn't fond the additional key, a promise made when my wife and I bout the car recently. I was late for another commitment.
8/22/2024
Noah K. VERIFIED CUSTOMER
Although we received a call about the ordering of the dash cam. It felt like after we said no to the dash cam, the technician didn’t want anything more to do with us. We asked about fixing our back right bumper and we were never contacted about it nor was it fixed. The day we went to pick it up, the technician was no where to be found or we felt like he didn’t want to talk to us any more.
8/22/2024
Richard K. VERIFIED CUSTOMER
People were friendly and helpful very happy with the service and hospitality
8/22/2024
Chang L. VERIFIED CUSTOMER
I feel safe after having new tires and new battery He is very kind and carefully examined my car and arranged to be fixed
8/22/2024
Guillermo Rodriguez. VERIFIED CUSTOMER
Sofia's service was excellent, there after I have no idea what happened when nobody was able to locate my Keys/Fab????
8/22/2024
Catherine N. VERIFIED CUSTOMER
Christian was very helpful and thorough. Would recommend Lexus service.
8/22/2024
Eddie T. VERIFIED CUSTOMER
Christian is very caring and dedicated to keep me update about my veichle’s diagnosis. Very satisfied with his service.
8/22/2024
Richard N. VERIFIED CUSTOMER
Excellent
8/22/2024
Susana R. VERIFIED CUSTOMER
I already completed survey
8/22/2024
Philippe D. VERIFIED CUSTOMER
Mark was a great service advisor. Set clear expectations and gave me a detailed explanation of everything. If I could request him again, I would.
8/22/2024
Esthela L. VERIFIED CUSTOMER
It was a pleasure to meet and talk to Jesse. He answered all my questions and concerns regarding my vehicle. Thank you again for all your help and support.