Lexus Escondido is #1 service wise as well the people that work there !
8/17/2024
Gregory Cody. VERIFIED CUSTOMER
The tire PSI was not set at manufacturer PSI upon initial inspection by me.
I had to have Mark take it back to mechanics to fix the PSI on each tire.
The PSI should be 30 PSI on each tire and when I inspected vehicle it had 36 PSI in each tire. I was delayed an hour due to this situation.
8/17/2024
Tuxeng L. VERIFIED CUSTOMER
Excellent service
8/17/2024
Toshihiko Ogo. VERIFIED CUSTOMER
We bought Feb 2024 RX 450h+, but we only have one remote access key at that time. we are still waiting second remote key but we don't receive it yet. it is already 6 months passed. I don't accept this long time wait for it. please take care of it for the high priority.
8/17/2024
Donald H. VERIFIED CUSTOMER
Sofia is professional, took care of the service needed and called when it was completed. Thank her for a pleasant experience
8/17/2024
Michael H. VERIFIED CUSTOMER
Sale person Martin did a great job, I was able to order my RX450h the way I wanted.
When the car in route to the US he noted and texted me. I'm pleased with the way Lexus did there job
Thanks
8/17/2024
Nancy B. VERIFIED CUSTOMER
Matthew, the sales representative he’s amazing. He’s friendly and he’s very kind. I had an excellent experience with him as a sales person and also as a service writer.
8/17/2024
Anthony C. VERIFIED CUSTOMER
Such wonderful service!! So pleased!! Wow!! Keep up the great work!!
8/17/2024
Sara Keys. VERIFIED CUSTOMER
Communication was the big issue with Jesse. I didn’t hear from him until almost 5pm after dropped off vehicle at 08:30. I had to be the one who called and left massage to discuss of being done to my car on pros and cons of what needed to my car.
8/17/2024
Charles H. VERIFIED CUSTOMER
Great staff and a very pleasant facility to visit and spend time. Doing great Lexus Escondido!
8/17/2024
Troy Huvilla. VERIFIED CUSTOMER
Tyler and everybody at Lexus Escondido is great. That is why I always come back .
8/17/2024
Carolina C. VERIFIED CUSTOMER
Happy with the work, but feel like cost of services were high.
8/16/2024
Kathleen Owen. VERIFIED CUSTOMER
He is great! I trust him completely, and his attention to our needs is appreciated.
8/16/2024
Vintage (. VERIFIED CUSTOMER
The service department was supposed to check my brakes but when we picked up the car and drove it, the brakes were making a squeaking sound when you pressed on them fairly firmly. Also, I know it sounds petty but I had three full bottles of water in the car, and they were all taken out!
8/16/2024
Laura C. VERIFIED CUSTOMER
Tony was great!
8/16/2024
Stephen S. VERIFIED CUSTOMER
Tony was Easy to work with. He went over everything I needed to do and help me walk through the process.
8/16/2024
Sanford F. VERIFIED CUSTOMER
Very professional and kept me up to date on progress
8/16/2024
Hitomi C. VERIFIED CUSTOMER
Great service and employees are very polite and nice!
Escondido Lexus is the best place to take your car.
8/16/2024
Janis A. VERIFIED CUSTOMER
Tony is excellent! The very best one coukd hope for