Great customer service and easy to drop off and pick up.
8/7/2024
James K. VERIFIED CUSTOMER
Tony is the most personable writer I have dealt with. He does his homework and remembered me from my last visit. Even remembered my Wife’s vocation. His follow up is thorough and detailed.
I would vote for him as your Employee of the Year ???? Bonus Time:)
8/6/2024
Leslie C. VERIFIED CUSTOMER
He’s the best!
8/6/2024
Merrill S. VERIFIED CUSTOMER
Fast and efficient!!
8/6/2024
Sharon M. VERIFIED CUSTOMER
Anthony worked w/me to make my service affordable & worthwhile!
8/6/2024
Michael L. VERIFIED CUSTOMER
Anthony is consistently helpful, reliable and knowledgeable. I will always use him as my service advisor.
8/6/2024
Sirignano, Jeannette. VERIFIED CUSTOMER
Always perfect service and of course continuing to trust Lexus Escondido with my car.
8/6/2024
Vicente R. VERIFIED CUSTOMER
Maryann is so helpful to her customers
8/6/2024
Plascencia, Alfredo. VERIFIED CUSTOMER
Excellent service thank you.
8/6/2024
Khathamek S. VERIFIED CUSTOMER
Awesome help and good service ????
8/6/2024
Candice I. VERIFIED CUSTOMER
I am very pleased with the service I received from Mark Ciesla. He kept me informed on the progress of work being done on my car and the repair that was found to be needed. I am also very pleased with the care given my car by the mechanics who worked on it.
8/6/2024
Patrick B. VERIFIED CUSTOMER
He is always awesome to work with.
8/6/2024
Marjorie K. VERIFIED CUSTOMER
Anthony did a great job of explaining any services needed on my vehicle within a hour of inspection. The best part ever was that he was able to have it serviced in one day!!! Best service I’ve ever had at Lexus Escondido ????.
8/5/2024
Kim, Kenny. VERIFIED CUSTOMER
Tony provided an excellent and satisfactory service with professionalism.
8/5/2024
Barbara P. VERIFIED CUSTOMER
Anthony Lee was extremely helpful with the service on my 2024 Lexus ES300h. I appreciate his helpfulness and attention to detail. Barbara P
8/4/2024
Breisch, Eric. VERIFIED CUSTOMER
Overall it was really good and I trust the customer service rep as well as the technicians. I was expecting that a wheel alignment would be done since that was recommended and I authorized it. Unfortunately it wasn't completed. Not a big deal but it something that I will now have done at a later time. I also wish that I had a little bit more communication about when the car work would be completed. It was more than 24hours before I had to reach out and find out if the car would be done before 3pm. Other than those two issues I wouldn't hesitate to return to have my car serviced at your facility.
8/4/2024
Mike B. VERIFIED CUSTOMER
Jesse did a great job!
8/4/2024
Chris Flores. VERIFIED CUSTOMER
Keep up the great work!
Thanks very much...
8/4/2024
Brian C. VERIFIED CUSTOMER
Appreciated the quick response when I requested an adjustment to the service being performed along with confirmation that the adjustment was applied. The young lady at the rental desk along with the young lady at cashier were very pleasant and helpful. Even though busy Anthony made time to see if I had any questions prior to leaving. Folks there to greet you when you arrive were very pleasant as well as the gentleman that reviewed my paperwork and got me underway.