Matt was wonderful to work with and made the process very painless. We will be happy to refer people his way.
8/3/2024
Jeff C. VERIFIED CUSTOMER
Very professional and addressed all my issues
8/3/2024
John M. VERIFIED CUSTOMER
Sofia was fantastic!! She was friendly, organized, and accommodating. She made the whole process smooth and easy. Thank you!
8/3/2024
Judy S. VERIFIED CUSTOMER
Great customer service...
THanks
J
8/3/2024
Janet S. VERIFIED CUSTOMER
I appreciate that my car was waiting for me with the a/c unit running and the car was nice and cool - nice touch . How do they get the interior windows so clean !!! The 2024 loaner had some interesting features . Love the rear camera that shows in the car mirror by flicking a lever and you don’t have to be in reverse gear . That was so neat! . Love how the window wipers have water come out of them and not the usual squirt up the windshield . But I dislike the lever gear shift control that you have to push hard to the left to shift vehicle to another gear . Who came up with that one? Anyway - I love my year 2020, 450 Rx hybrid in nomi pearl green . So no trade in . Jan
8/3/2024
Luis A. VERIFIED CUSTOMER
Christian was very helpful - he answered all my questions and gave me confidence that my SUV was in good hands. I rate Christian 5 Stars!
Luis A
8/3/2024
Lanan Wood. VERIFIED CUSTOMER
Anthony’s years of experience are very apparent when he is helping me.
8/3/2024
Rochelle/Andre A. VERIFIED CUSTOMER
Christian is very personable and has been helpful with information to make my experience a good one.
8/2/2024
Cynthia G. VERIFIED CUSTOMER
Outstanding customer service from Anthony m Umhra ! Thank you
8/2/2024
Steven K. VERIFIED CUSTOMER
The complimentary car wash was not up to your previous standards. Water spots on mirror. Bug spots on paint. Chrome wheels dirty. Sorry to say, but you asked.
8/2/2024
Ron C. VERIFIED CUSTOMER
One of the best service advisors I’ve worked with
8/2/2024
Linda T. VERIFIED CUSTOMER
Tyler Payne is exceptional & goes out of his way to help - he is a great asset to your Lexus dealership, as well as all of your employees that I have dealth with. Thank you
8/2/2024
Jonathan Z. VERIFIED CUSTOMER
Tony is the best. I really appreciate his communication skills. He keeps me updated appropriately with the needs of my service. I only bring my car in when he is working. If he is off I’ll text him to find out his schedule and I’ll wait for him to be there. That’s how much I like Anthony “Tony”.
8/2/2024
Kaye R. VERIFIED CUSTOMER
Tony was great!!
8/2/2024
Debra B. VERIFIED CUSTOMER
Mark was fine. However, the way your paperwork sets forth "recommendations" is VERY disturbing, and potentially sets me up for liability problems should I be involved in an accident. I'd be happy to explain further if your dealership really cares about your customer's opinions.
8/2/2024
Tracy C. VERIFIED CUSTOMER
Tyler gave exceptional customer service and support. Always keeping me informed with the status of my vehicle. Friendly and professional!
8/1/2024
Conchita L. VERIFIED CUSTOMER
I am happy and confident when I take my ES330 at Lexus Escondido especially, Tyler Payne does an outstanding and great job.!!!
8/1/2024
Jennifer E. VERIFIED CUSTOMER
Sam was absolutely fantastic. Every step of the way. I’m very grateful for our experience.