I will give 4/10 experience. During Car service they lost my keys when i came to collect the car . They gave me loaner car so appreciate for it.
8/1/2024
Vinh Tran. VERIFIED CUSTOMER
Mark Ciesla was not an advisor.His job was using for the man living in jungle. He was not care for Lexus business. I wondered why Lexus had person like him working for Business. His attitude was very bad to customer. He was not care customer. He did not a business man. He need to change his job and does something else. I do not want to say bad to someone, but this man was not fit for business. Thanks for service from Lexus Escondido
8/1/2024
Thomas G. VERIFIED CUSTOMER
Tony is awesome!
8/1/2024
****, Thelma. VERIFIED CUSTOMER
You’re welcome
8/1/2024
Robert T. VERIFIED CUSTOMER
Still need the tire rebate form.
8/1/2024
Wendy M. VERIFIED CUSTOMER
Love Tyler!
8/1/2024
Ross L. VERIFIED CUSTOMER
Christian went above and beyond to take care of me, extremely grateful to have had his assistance
8/1/2024
Zohreh T. VERIFIED CUSTOMER
It was great help. Thank you
8/1/2024
David M. VERIFIED CUSTOMER
I loved my experience with Lexus Escondido, They made it easy. I was looking to surprise my wife and the team at Lexus Escondido made that possible. My Sales rep Matt was exceptional in finding me the car and model I was seeking. We agreed on #’s and I placed a deposit. A few weeks later he called me and told me the vehicle had arrived. From the beginning he was honest and transparent, didn’t push to over sell the vehicle.
I drove up later that afternoon and the car was there. We worked out numbers in about an hr, signed and we were proud owners of a new Lexus from Lexus Escondido. I would highly recommend this team. They go above and beyond. We are now forever a Lexus customer especially at Lexus Escondido. Thanks Again Matt for all your help. You made surprising my fiancé a dream come true.
8/1/2024
Lisa A. VERIFIED CUSTOMER
Jessie did a great job listening to my concerns and requests for service. The service was completed and I was alerted when it was completed and I could pick up my car
7/31/2024
Thomas M. VERIFIED CUSTOMER
Good morning to Lexus Staffs! First and foremost I would like to thanks to Mr. Anthony Lee due to his professional services to my Vehicle! Everything was done the way I wanted to be and also to Dealership manager ( Mr. Sammy and Mr. Ian ) and the rest of the Staff’s keep up your Reputation to the public! Once again I’m happy getting service each time I visit ( as long the charge is reasonable and Quality service) have a great day everyone!
7/31/2024
Misty T. VERIFIED CUSTOMER
I was well informed about my car and he was knowledgeable and kind.
7/31/2024
Kandace W. VERIFIED CUSTOMER
Thank you for your delivery of excellence!
Jessie is representing Lexus in his great care of new clients. I hope my future visits will have such customer care.
Watson
7/31/2024
William D. VERIFIED CUSTOMER
I appreciate Tyler, and the whole Lexus Escondido experience. Thank you for making me feel like more than just another customer.
7/31/2024
Tracy L. VERIFIED CUSTOMER
Best service Ever!
7/31/2024
Yingzi L. VERIFIED CUSTOMER
Anthony Lee provided all the information and explanations that I needed. I trust his advices. He is a very nice person and easy to have discussion with. I would like to go to him again for my car maintenance in the future.
7/30/2024
Farhad T. VERIFIED CUSTOMER
Very professional dealership
7/30/2024
Hamid M. VERIFIED CUSTOMER
I need to get a touch up paint which I mentioned to Tony, but we both forgot to order it.