Christian has been really helpfully and attentive. Provided detailed information on the service performed on our cars. Great customer service.
7/29/2024
James C. VERIFIED CUSTOMER
Friendly and professional
7/29/2024
Erik B. VERIFIED CUSTOMER
Thanks!
7/28/2024
Jose M. VERIFIED CUSTOMER
Anthony was extremely helpful. He is my go to guy when I have a question.
7/28/2024
Leigh H. VERIFIED CUSTOMER
It is always a pleasure to work with Mark. He is kind, knowledgeable and is always trying to help.
7/28/2024
Jannine J. VERIFIED CUSTOMER
Friendly staff. Service done on time.
7/28/2024
Todd F. VERIFIED CUSTOMER
Best service advisor I have ever had
7/28/2024
Maroun B. VERIFIED CUSTOMER
Vehicle took almost two month to get fixed and when I received today it was dirty.
7/28/2024
Maly S. VERIFIED CUSTOMER
Tyler Payne, a great service adviser, he was 5 stars. Thank you
7/28/2024
Peter T. VERIFIED CUSTOMER
The go to guy at Lexus
7/27/2024
Kathy E. VERIFIED CUSTOMER
He kept me in the loop. Still waiting to hear back from Lexus corporate on coverage of the repair.
7/27/2024
Stephen T. VERIFIED CUSTOMER
Excellent as ever!
7/27/2024
Luisa J. VERIFIED CUSTOMER
Very professional
7/27/2024
Philip M. VERIFIED CUSTOMER
Thank you very much Anthony Lee for your help and efficiency in helping us with my Lexus 350!
The service is always an A+++,
Lexus Escondido is the best!
7/27/2024
Rose L. VERIFIED CUSTOMER
Mr Lee was warm and welcoming!”
7/27/2024
Jeanne Y. VERIFIED CUSTOMER
I always appreciate the customer service I have received from Lexus Escondido.
7/27/2024
Pamela F. VERIFIED CUSTOMER
Anthony Lee took care of everything that I needed in this service. He is an excellent employee for Lexus.
7/26/2024
Myron V. VERIFIED CUSTOMER
Excellent service!
7/26/2024
Linell M. VERIFIED CUSTOMER
Slow check in. When appointment was made told 2-3 hours. Took almost 6 from arrival time. What’s the point of an appointment when it’s first come first served. Poor car wash. Work not completed because they requested more time. Staff was friendly and offered a loaner but wouldn’t have been necessary if the car was done by appointment. This experience is typical of past visits. Your system is inefficient. Follow the Toyota or infinity model of a single service counter. Not sitting in the showroom waiting for help then traveling from office to counter and back again.
7/26/2024
Samantha C. VERIFIED CUSTOMER
As always service is priority for me and Lexus of Escondido always hits it out of the park. This is the reason I'm so loyal and have Benn for 10 years