Chris was great keeping me updated on the car getting serviced
9/13/2023
Hunter C. VERIFIED CUSTOMER
Kim really went the extra mile to make sure that I was completely taken care of- I totally appreciate her effort to make that I was satisfied.
9/13/2023
Shan D. VERIFIED CUSTOMER
All great thanks Ryan
9/12/2023
Kalpana G. VERIFIED CUSTOMER
Incorrect and inadequate information was provided. Very disappointed.
9/12/2023
Michael F. VERIFIED CUSTOMER
Ryan could not have been more cordial, attentive, and helpful.
9/12/2023
Gaines P. VERIFIED CUSTOMER
Excellent service writer, kept me informed during the process. Excellent service the car is in great shape now.Thank you.
9/12/2023
Christine T. VERIFIED CUSTOMER
Excellent service. Friendly and helpful employees.
9/12/2023
Susan B. VERIFIED CUSTOMER
Bernardo was very attentive, courteous & responsive with my service, making sure to cover all the bases. I so glad he is my service rep seeing that my Lexus and I are well cared for. Thank you!
9/12/2023
Jacqueline F. VERIFIED CUSTOMER
Blanca was great. My car was super good.
9/11/2023
Maria Josefina. VERIFIED CUSTOMER
Very accommodating.
9/10/2023
David C. VERIFIED CUSTOMER
Kimberly porter was probably the nicest service advisor i have ever had! An absolute asset to the company.
9/10/2023
Roxann J. VERIFIED CUSTOMER
Excellent customer service. Thank you!
9/10/2023
Afifi K. VERIFIED CUSTOMER
Excellent customer service!
9/9/2023
Laurie F. VERIFIED CUSTOMER
Great Service!
Thank You!
9/9/2023
John R. VERIFIED CUSTOMER
Tom was professional, efficient and friendly.
9/9/2023
Julia M. VERIFIED CUSTOMER
Kimberly was great. Very customer service oriented.
9/9/2023
Robert C. VERIFIED CUSTOMER
He addressed my needs & quickly getting the source of the problem. Resolution was quick & to my satisfaction thanks to all that had a part in meeting my needs.
9/9/2023
Gary F. VERIFIED CUSTOMER
Chris was great. Being a long time Lexus Carlsbad customer I notice the check in and pick up experience (nothing to do with Service Advisor) isn’t well organized as it use to be. Not complaining, imagine getting people is tougher these days. But thought you’d like me to mention not the same degree of unbelievably smooth and courageous Customer Service as I had experienced in the past.
9/9/2023
Edith S. VERIFIED CUSTOMER
Tom is friendly and professional. We’re very pleased with the service he provides
9/9/2023
Cynthia N. VERIFIED CUSTOMER
Kim makes our service experience a very pleasant one.