Thank you for the outstanding service. It keeps me in your vehicles.
8/27/2023
Iris H. VERIFIED CUSTOMER
Kim was very professional and very thorough. I enjoyed working with her.
8/27/2023
Curtis B. VERIFIED CUSTOMER
Thank you
8/27/2023
Daniel S. VERIFIED CUSTOMER
Bernardo always gives the best customer service and take good care of my vehicle I always look forward to bringing my Lexus to him for all my service needa
8/27/2023
Yuri D. VERIFIED CUSTOMER
Thank you.
8/27/2023
Sharon L. VERIFIED CUSTOMER
Ryan always does an excellent job ???? ????
8/26/2023
Joseph B. VERIFIED CUSTOMER
Thank you Blanca! Great job!
8/26/2023
Marsha B. VERIFIED CUSTOMER
Yes
8/26/2023
Diana W. VERIFIED CUSTOMER
Very professional and nice to work with.
8/26/2023
Janis H. VERIFIED CUSTOMER
Kept me updated with status the service.
8/26/2023
Kent V. VERIFIED CUSTOMER
Your team’s service was great. Kim Porter was great - I feel she did her best in trying resolve a tire warranty issue.
My rear tires are Continentals and have just over 10,000 miles. The tread life is supposed to be 30,000 miles, but your guys say they are at minimum tread. I specifically chose the Continentals because they are supposedly a harder rubber that wears longer. Kim tried and got an offer of some back from Continental, but to me Continental doesn’t stand behind their tread life warranties. I am at 1/3 of the supposed tread life and your guys say they’re at minimum.
I don’t drive hard. I’ve put barely 30,000 miles on my car in the last 4 1/2 years. I drive in town with an occasional trip to LA or SLO. I should get more life from a 30,000 mile tire.
In the end I put two new Continentals on the front replacing two Bridgestones, which were on the car when I bought it. I left the two Continentals with the minimum tread on the back, just to see how they wear from here on out. This is me giving Continental a last chance.
I think Continental should stand up for their product.
8/26/2023
Gary L. VERIFIED CUSTOMER
Great Service
8/25/2023
Mike C. VERIFIED CUSTOMER
I was very impressed with the customer service I recievied from Rick Torres he made us feel like valuable customers. Ryan did a fine job also. Both men are an asset and should be commended!
8/25/2023
Xiao S. VERIFIED CUSTOMER
Thanks.
8/25/2023
Molly M. VERIFIED CUSTOMER
Thank you for the great service given by Christopher Dressler.
8/25/2023
Mark M. VERIFIED CUSTOMER
Tom was great.
8/25/2023
Kathy F. VERIFIED CUSTOMER
Blanca and everyone I had contact with were great! Thank You.
8/25/2023
Hideo M. VERIFIED CUSTOMER
Now l can drive safely.
Thank you
8/25/2023
Raul F. VERIFIED CUSTOMER
Blanca is a great service advisor kept
Me when I form throughout the process patient understanding and great customer service I will definitely be back because of her service