Alex was fantastic. He was considerate kind and very efficient. I really think well of the service at Lexis and I believe that Alex is amazing representative of your company. Thank you so much for all your help, Alex.
8/3/2023
Olga C. VERIFIED CUSTOMER
Blanca were very nice and professional
But I'm not satisfied with the windshield results ????
8/3/2023
Destiny K. VERIFIED CUSTOMER
Thank you for your help Bernardo.
8/3/2023
Candace Blankenhorn. VERIFIED CUSTOMER
I could not have been more pleased with the service I received. From start to finish every aspect of the process exceeded expectations. I am extremely grateful for everything. My incredibly professional service manager did on our behalf. Highest praise in compliments. Thank you so very very very much!
8/2/2023
Carlo G. VERIFIED CUSTOMER
Almost everything works fine, but the side view mirrors no longer fold when I lock up my car. This doesn’t bother me, but I was surprised when I noticed when I got home.
8/2/2023
Toni G. VERIFIED CUSTOMER
Would you please remove my automatic text messages twice a week!!! I called Lexus to cancel these weekly messages when my car was not being serviced!!! I’m still getting automated messages weekly!!!
8/1/2023
Riz R. VERIFIED CUSTOMER
Blanca was very professional and knowledgeable! She promised the vehicle will be done in 1 1/2 hours and it was done on time! I will recommend your dealership to my family and friends! Thank You!
8/1/2023
Janet T. VERIFIED CUSTOMER
I received EXCELLENT service from Representative Blanca Rubalcaba!
8/1/2023
Anotai R. VERIFIED CUSTOMER
Great service
8/1/2023
Vanessa C. VERIFIED CUSTOMER
I went in thinking that I was not going to be given a loaner vehicle and I received one. Blanca did a great job getting my vehicle in and out as well as keeping me updated and explaining the process.
8/1/2023
Alison G. VERIFIED CUSTOMER
Thank you!
7/31/2023
Jehsiung L. VERIFIED CUSTOMER
The service advisor is great, but the air conditioning fan noise issue was not fixed. The noise issue may be due to loosen belt, when the fan is turned on. The noise issue is still very bothering that I never have in my other vehicles before. Anyway, I will bring my vehicle back for within 1 year/10000 miles maintenance service in the coming week, and hope Carlsbad Lexus will be able to fix the issue. Thank you! Jeffrey
7/31/2023
Linda S. VERIFIED CUSTOMER
Excellent and professional service
7/30/2023
Martha C. VERIFIED CUSTOMER
Tom did an excellent job at explaining various questions I had . Thank you
7/30/2023
Millie P. VERIFIED CUSTOMER
Great service! Thank you, Blanca!
7/30/2023
Artie M. VERIFIED CUSTOMER
Professional customer service, transparency and time management while completing my requested service order. Thank you.
7/29/2023
Esmeralda G. VERIFIED CUSTOMER
Excellent service
7/29/2023
Paul/Margarita M. VERIFIED CUSTOMER
Wonderful job!
7/29/2023
Beverly P. VERIFIED CUSTOMER
Bernardo is an outstanding service adviser. I give him and Lexus Carlsbaf a 5 star rating!!