It’s the first time I have met Bernardo. He is absolutely professional, friendly and easy to communicate with. Definitely an asset to your team.
7/29/2023
Vince M. VERIFIED CUSTOMER
This visit was clearly up to Lexus standards
7/29/2023
Hiroko S. VERIFIED CUSTOMER
????
7/29/2023
Michael H. VERIFIED CUSTOMER
Kim is absolutely outstanding. She did a fantastic job as a well respected service consultant and my car was done in absolute minimum time. Thank you Kim.
7/28/2023
Barry K. VERIFIED CUSTOMER
Kimberly & the whole Lexus team were very friendly & I really appreciate the impeccable service.
7/28/2023
Frank K. VERIFIED CUSTOMER
Ryan displays the attributes that you look for in an employee which is intelligence, initiative and INTEGRITY. I would highly recommend Ryan to any customer to select Ryan for his service manger.
7/28/2023
Kiley B. VERIFIED CUSTOMER
EXCELLENT service
7/28/2023
Daniel D. VERIFIED CUSTOMER
BERNARDO IS AN XLNT SERVICE REP
7/28/2023
Lee K. VERIFIED CUSTOMER
He’s the best. Always there to answer my questions with knowledgeable answers. I trust him. He takes the time for whatever I need
7/28/2023
Barbara G. VERIFIED CUSTOMER
Bernardo was very helpful, courteous , and thorough when discussing our car. He seems to really care about his customers. He keep us very well advised about our car while it was in for service. We are very happy to have Bernardo as my service advisor.
7/28/2023
Jazzercise (. VERIFIED CUSTOMER
Great service!
7/28/2023
Denise B. VERIFIED CUSTOMER
Tom was very personable and helpful. He was genuinely interested in making sure my car issues were addressed. He kept me informed throughout the process.
7/28/2023
Yvonne S. VERIFIED CUSTOMER
Mr. Dewes is best service advisor. I'm extremely satisfied and grateful for his assistance with my vehicle.
7/28/2023
Joshua R. VERIFIED CUSTOMER
Kim was professional and friendly. Will be back. Thank you
7/28/2023
Arnold K. VERIFIED CUSTOMER
Great service. Kimberly was extremely helpful!
7/28/2023
Grace K. VERIFIED CUSTOMER
Bernardo is very special to me and treats me like part of his family!
You should be proud to have him on your team at Lexus Carlsbad.
Thank you for your service, Grace K
7/27/2023
Alyssa U. VERIFIED CUSTOMER
Kim made me feel very understood and anticipated my needs from our first interaction. She was personable and knowledgeable and communicated promptly while addressing my questions with compassion and patience. Kim is an incredible representative of the Lexus brand and a tremendous asset to Lexus Carlsbad. I truly feel compelled to return to this dealership because of the sense of advocacy and loyalty Kim demonstrated. Thank you Kim! The ladies working the cashiers desk have been tremendously kind and helpful as well.
7/27/2023
Candida M. VERIFIED CUSTOMER
Bernardo, did an excellent job handling my service and working to complete it within my timeline.