Job well done. He explained everything thoroughly. Car was done on time. Thank you Chris.
7/22/2023
Sally P. VERIFIED CUSTOMER
Thank you. Had a loaner ready for
Me which made things easy
7/22/2023
Mary B. VERIFIED CUSTOMER
I still need some assistance with the messages that are repeating by "Lexis".
7/22/2023
Shannon A. VERIFIED CUSTOMER
I like that Blanca left me a detailed voicemail about the status of my car and when I called her, the outgoing message informed me who I can contact while she is out. Although very difficult to get a service representative on the phone, I finally got through and the lady (forgot her name sadly) took down my message and emailed info to an advisor so I would t be charged for a late car rental dropped in case I had to work later than the allotted 24 hour time frame.
7/22/2023
Ferdinand P. VERIFIED CUSTOMER
Unable to fix problem with my car. Otherwise, owners manual need to be updated.
7/22/2023
Christine B. VERIFIED CUSTOMER
Kimberly is always exceptional ! She is very knowledgeable and detail oriented! I feel like the service I get is the best and appreciate the service department …
7/22/2023
Michael H. VERIFIED CUSTOMER
My KARR was not activated as promised. Also, my turn signal was not adjusted to five blinks instead of three as promised.
7/22/2023
Lisa S. VERIFIED CUSTOMER
Ryan is great. Professional, friendly, thorough and responsive. He does what he says he’s going to do. Greatly appreciated.
7/22/2023
Glenn M. VERIFIED CUSTOMER
Blanca was terrific. Very knowledgable and friendly
7/22/2023
David C. VERIFIED CUSTOMER
Everything was great
7/22/2023
Susan L. VERIFIED CUSTOMER
Chris is the best. Lexus Carlsbad is fortunate to have him.